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Business Analysis Specialist

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Date: Oct 14, 2021

Location: Chennai, TN, IN

Company: NTT DATA Services

  • Analyses business requirements and creates software design for at least one major sub-system.
  • Develops high-level specifications at the modular sub system.
  • Participates in client/ external interactions on technical matters. 
  • Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
  • Understand the client requirement by studying the business process and SOP documents. 
  • Prepares flow charts and systems diagrams to assist in problem analysis. 
  • Evaluate processes and provide recommendations for automation enhancements. 
  • Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support. 
  • Experience in both Waterfall and Agile methodology.
  • Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies. 
  • Participate in interactions with customers as a subject matter expert.
  • Collecting, analyzing, and interpreting information in a logical and coherent manner. 
  • Preparing business cases, feasibility studies, Functional specifications, and requirements statements. 
  • Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures. 
  • Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.


Job Segment: Business Analyst, Change Management, Technology, Management