Business Consulting - GDS Technical Analyst

Req ID: 363174 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Consulting - GDS Technical Analyst to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

Job Title: GDS Technical Analyst

Location: Bangalore/Hyderabad/Chennai
Experience: 5–8 Years
Employment Type: Full-Time

Job Summary

We are seeking a skilled GDS Technical Analyst with 5–8 years of experience in working with Global Distribution Systems (GDS) within the travel or airline industry. The ideal candidate will have strong technical expertise in GDS platforms such as Amadeus, Sabre, or Travelport, along with experience in system integration, API development, troubleshooting, and supporting travel booking platforms.

Key Responsibilities

• Provide technical support and analysis for GDS platforms such as Amadeus, Sabre, or Travelport.
• Develop, integrate, and maintain APIs and web services connecting GDS systems with internal applications.
• Analyze business requirements and translate them into technical solutions within GDS environments.
• Work closely with product teams, developers, and travel operations teams to ensure seamless booking workflows.
• Troubleshoot and resolve GDS-related technical issues including reservations, ticketing, pricing, and availability.
• Perform system configuration, enhancements, and performance optimization for GDS integrations.
• Support testing, implementation, and deployment of new GDS features or upgrades.
• Monitor system performance and ensure high availability of booking systems.
• Maintain technical documentation, system architecture diagrams, and integration workflows.
• Ensure compliance with airline distribution standards and industry protocols.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5–8 years of experience working with Global Distribution Systems (GDS).
• Hands-on experience with at least one major GDS platform:
• Amadeus
• Sabre
• Travelport (Galileo/Worldspan)
• Experience with GDS APIs, SOAP/REST web services, and XML/JSON integrations.
• Strong understanding of travel industry workflows including reservations, ticketing, fare pricing, and availability.
• Experience working with middleware, booking engines, or travel portals.
• Knowledge of SQL and database querying.
• Familiarity with integration tools and API gateways.
• Experience in system troubleshooting, incident resolution, and root cause analysis.

Preferred Skills

• Experience in airline, OTA, travel technology companies, or travel management platforms.
• Knowledge of NDC (New Distribution Capability) standards.
• Familiarity with microservices architecture and cloud platforms (AWS/Azure).
• Experience with Agile/Scrum methodologies.
• Understanding of payment gateways and ticketing systems.

Key Competencies

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management
• Ability to work in cross-functional and global teams
• Attention to detail and technical documentation skills
• Ability to handle production support and critical incidents

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.