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Business Sys. Analysis Specialist

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Date: Oct 14, 2021

Location: Chennai, TN, IN

Company: NTT DATA Services

  • Analyses business requirements and creates software design for at least one major sub-system.
  • Develops high-level specifications at the modular sub system.
  • Participates in client/ external interactions on technical matters. 
  • Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
  • Understand the client requirement by studying the business process and SOP documents. 
  • Prepares flow charts and systems diagrams to assist in problem analysis. 
  • Evaluate processes and provide recommendations for automation enhancements. 
  • Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support. 
  • Experience in both Waterfall and Agile methodology.
  • Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies. 
  • Participate in interactions with customers as a subject matter expert.
  • Collecting, analyzing, and interpreting information in a logical and coherent manner. 
  • Preparing business cases, feasibility studies, Functional specifications, and requirements statements. 
  • Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures. 

Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.


Job Segment: Change Management, Management