DAAI Delivery Manager (US Bank)

Req ID: 359242 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a DAAI Delivery Manager (US Bank) to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

Job Duties: Role Overview The Account Delivery Manager (ADM) is responsible for end-to-end delivery ownership of the U.S. Bank Data, Analytics & Artificial Intelligence (Data & AI) portfolio. This role ensures predictable, high‑quality execution across complex, regulated initiatives while acting as the primary delivery interface between U.S. Bank stakeholders, internal Data & AI leadership, and global delivery teams. The ADM partners closely with the Client Partner, Account Leadership, and Practice Leads to translate strategy into execution—balancing delivery excellence, financial performance, risk management, and client satisfaction across multiple concurrent programs. Key Responsibilities Delivery Leadership Own end-to-end delivery for the U.S. Bank Data & AI portfolio, including platform, analytics, AI/ML, and GenAI initiatives Ensure delivery outcomes align with business objectives, regulatory expectations, and architectural standards Establish and maintain delivery governance, cadence, and reporting across all programs and workstreams Proactively manage delivery risks, dependencies, and escalations in a highly regulated financial services environment Client & Stakeholder Management Serve as the primary delivery point of contact for U.S. Bank technology, data, AI, and risk stakeholders Build trusted relationships with client leaders across engineering, architecture, risk, compliance, and product Lead executive-level delivery reviews, QBRs, and steering committee updates Partner with account and practice leadership to support account growth through consistent delivery performance Financial & Commercial Management Own delivery financials including revenue, margin, forecasting, and variance management Manage SOW execution, change control, and scope governance Ensure accurate demand planning, staffing, and utilization across onshore, nearshore, and offshore teams Team & Capability Leadership Lead and mentor Delivery Leads, Program Managers, Scrum Masters, and Technical Leads Collaborate with Data & AI Practice leadership on capability alignment and talent strategy Drive a culture of accountability, transparency, and continuous improvement Ensure teams adhere to enterprise delivery, security, and compliance standards Governance, Risk & Compliance Ensure delivery aligns with U.S. Bank’s risk, control, and audit requirements Support evidence collection, documentation, and audit readiness for Data & AI programs Embed security, privacy, and responsible AI practices into delivery execution Minimum Skills Required: Required Qualifications 10+ years of experience in technology delivery, with significant experience in Data, Analytics, AI, or Cloud platforms Proven experience leading large, multi‑workstream programs in financial services or other highly regulated industries Strong understanding of Data & AI delivery lifecycles, including platforms, analytics, ML, and GenAI Demonstrated success managing client-facing delivery at the executive level Experience owning delivery P&L, forecasting, and commercial governance Deep knowledge of Agile, hybrid, and scaled delivery models Preferred Qualifications Experience delivering programs within large U.S. banking institutions Familiarity with Azure-based Data & AI ecosystems (data platforms, ML, GenAI, governance tooling) Experience working with risk, compliance, and audit stakeholders in AI-enabled programs Background in consulting or systems integration environments Strong executive communication and storytelling skills

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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