F&A Operations Processing Associate

Applying cash to customer accounts for insurance premiums using a wide variety of payments - cash, check, wire transfer, ACH, and credit card. 

Processing financial transactions that include entering checks into system, depositing checks using desktop deposit, scanning checks into an imaging system, reconciling cash accounts, and reconciling group bill payments received. 

Resolving payment discrepancies, and working suspense accounts to ensure proper application of payments 

Corresponding with internal and external customers over the phone or by e-mail.