HC & Insurance Operations Associate

In this Role you will be Responsible For : • Read and understand the process documents provided by the customer. • Analyse the insurance request received from the customer and process as per standard operating procedures. • Familiarize, navigate multiple client applications and capture the necessary information to process customer request. • Clearing the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time. Requirements for this role include: • Candidate should be 6 months – 1 year experience with excellent analytical skills. • Candidate with basic insurance knowledge • Should have typing knowledge. • Type speed should be minimum 21 WPM • Ready to work in complete Night Shift. • Candidate should be flexible & support team during crisis period • Ready to relocate as per the business requirement.