HC & Insurance Operations Senior Rep.

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Date: Sep 12, 2025

Location: Chennai, TN, IN

Company: NTT DATA Services

  • Contributes to own team/closely related teams by ensuring quality and accuracy of team output.
  • Builds productive internal relationships at team lead or management level.
  • Collaborates with others to achieve objectives and ensure information flow
  • Provides operational support for activities associated with all phases of transaction processing
  • Ensures accurate and timely processing of transactions to meet or exceed customer service level agreements.
  • Identifies and resolves issues around nonstandard pending transactions
  • Ability to analyze reasons behind incomplete transactions
  • Understand process interdependencies
  • Possess expert domain knowledge in Healthcare and Insurance domain
  • Requirements for this role include:
  • Ability to work regularly scheduled shifts.
  • Should have Diploma/Graduate..
  • <=1 years of experience in US healthcare domain or Nil experience with freshers
  • Should be flexible to work on Saturdays and extension on weekdays if we have huge volume

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