Platform Administration-Monitoring-Grafana-Systems Admin Specialist Advisor

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Platform Administration-Monitoring-Grafana-Systems Admin Specialist Advisor to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

Role Title: OpenShift/DevOps Tech Analyst  (IT SUPPORT/Application Support)
    
The TenantOps team is a critical driver of various strategic initiatives at Citi and OpenShift is a key    
technology used for PaaS. Your role will be crucial in helping us design, scale, and manage our growing    
OpenShift (Kubernetes). Your expertise will be contributed to troubleshoot application and infrastructure    
issues in a highly complex system with an enthusiastic team.    
We are looking for candidates who have production experience with OpenShift based platforms, expertise    
in automating distributed systems, scaling a fast-growing platform, maintaining high availability, capacity    
planning and a forward thinking/DevOps/SRE mindset ready to take on tomorrow's challenges.    
    
In this position, you'll be responsible for (but not limited to):    
• Triaging and troubleshooting production issues and blameless postmortems for incidents.    
• Researching and implementing ways to automate the management of our infrastructure.    
• Collaborate closely with multiple team such as engineering, datacenter, vendor just to name few.    
• Support development and production support teams across our growing development, UAT, and production environments on OpenShift.    
• Building out uptime, latency, and error and capacity monitoring for the stack.    
• Taking part in on-call rotation for support.• Skillful in cloud security to help us with cloud adoption and expand into AWS and beyond for bursting purposes etc.    
    
Qualifications:    
• 3+ years of infrastructure support experience.    
• 2+ years of software development experience. (Java/go/Python/node)    
• Must have experience with container orchestration framework such as Kubernetes, OpenShift and Docker    
• Must have experience supporting Linux systems hosted in a cloud environment.    
• Experience with CI/CD products.    
• Understand and assist in implementing monitoring in cloud and of the PaaS/IaaS.    
    
• Must have knowledge of logging products such as Splunk and Kibana    
    
• Must know knowledge of observability tools like Grafana    
• Strong understanding of IT Risk and IS security fundamentals in cloud.    
• Excellent communication skills.    
• Knowledge of logging products such as ELK, Kibana or Splunk    
• A strong desire to understand complex systems and how to troubleshoot and make them highly available.    
    
    
Education:    
• Bachelor’s/University degree or equivalent experience    
    
    
i. Hard Skills –    
a. OpenShift administration    
b. Observability tools such as Grafana, Splunk or Kibana    
    
ii. Soft Skills    
a. Python or Bash scripting     
b. Project planning    
c. ServiceNow    
 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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