Process & Comm Training Specialist

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Date: Jun 23, 2025

Location: Chennai, TN, IN

Company: NTT DATA Services

Role:

Instructional Designer (ID) with 3-8 years of experience, who can design and develop engaging and exciting training content – for standalone e-learning projects as well as blended learning programs.

 

Responsibilities:

·       Interact with clients to gather source content, requirements, and scope.

·       Conduct performance gap analysis and Identify the target audience.

·       Perform task analysis and map the competencies.

·       Collate and structure content from various sources.

·       Determine the instructional strategy.

·       Develop detailed design documents.

·       Create storyboards with audio narrations, engaging interactions, and appropriate visualization.

·       Source the relevant graphical elements.

·       Capture and edit screenshots using screen capturing tools.

·       Develop the content in the authoring tool.

·       Prepare effort estimates and establish timelines for the tasks in a project.

·       Review the developed files for technical accuracy and quality.

·       Review other documents (SOPs, PPTs user guides) and provide feedback.

·       Communicate with clients on a regular basis and provide updates.

Skills:

This job requires:

·       3-8 years of experience in instructional design and content development.

·       High standard of language and communication skills, creating design documents, storyboards and audio scripts.

·       Knowledge of all instructional design models and learning theories.

·       Hands-on experience with authoring tool-Articulate Storyline is mandatory.

·       Knowledge on developing gamified learning.

·       Application of style guides – Associated Press and Chicago Manual of Style.

 

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