Salesforce Developer - Service and Experience Cloud

Req ID: 326791 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Developer - Service and Experience Cloud to join our team in Hyderabad, Telangana (IN-TG), India (IN).

How You’ll Help Us:
As a B2B Developer, you will have the opportunity to get in on the ground floor of a new division created
within one of the largest technology providers in the world. We are building the next generation of
digital services company and believe clients are ready for a more nimble, agile partner to deliver
outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc.
You’ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business
and as a place to grow your career with a core group of highly talented individuals across the US, Costa
Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you
achieve certifications. You’d be joining a company that has 3,000+ SF certifications, so you know you are
part of a highly skilled team that values investing in team education and skill building.
Why the Role Is Important:
Our B2B Developers are fundamental to ensuring the digital technology and related services that NTT
DATA builds for our clients are valuable, intuitive, and impactful. The work of CPQ Jr. Developers provides
our clients and team with support, leadership, and direction to make sure projects are executed well and
to deliver the engagement as promised.
Once You Are Here, You Will:
● Develop custom solutions using Salesforce functionality (APEX, SOQL, Visual Force, SOSL, Service CLOUD 
Lightning Components, integrations to third party solutions etc.)
● Develop solutions based on requirements with direction from SA, & work to unit test work from
the entire team with  Service CLOUD 
● Translate simple to complex user stories into functional and actionable software within the
Salesforce environment
● Participate in daily stand ups, team status meetings, bug reviews and triaging and contribute
information to status, risk, and issue reports, experince Cloud 
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Master Job Description | EAS - SFDC
● Ensure functionality is delivered per the SOW. Identify deviations and communicate to project
leadership.
● Follow all project standard operating procedures (SOP) related to time reporting, DevOps,
reporting status, updating PM/ticketing system for assignments,
o bugs, events, incidents, requests, changes, problems, etc.
● Implement enhancements, custom objects, & extensions including pleasing UI/UX screens.
Utilize your expertise to address UI/UX requirements effectively in
o the B2B Space to design cutting edge store fronts.
Required Qualifications:
● Minimum 5+ years’ experience in SFDC Development using Apex Classes, Visualforce Pages,
Triggers, Service CLOUD , experience cloud
● Minimum 3+ years in IT consulting
● Minimum of 1 E2E project in the B2B space
● Experience developing on the B2B Lightning product, minimum 2+ years of experience with with
lightning web components, Aura, etc.
● 6 months of experience designing, implementing, or maintaining Cloud Craze Solutions
● Certified Salesforce Platform Developer I Certification Required
Preferred Qualifications:
● 7+ years in the Salesforce development space
● 10+ years of I.T. experience in the development space
● Additional Salesforce developer track certifications
● Experience Providing Security controllers to users by using Profiles, Roles, Permission sets and
OWD Setting
● Experience with developing extensions using custom objects & adding custom fields, page
layouts, record types, lookup relationship, master-detail
o relationships
● Experience with RESTful Service Architecture is a plus, experience with API development
experience a plus
● Experience cloud / Communities experience a big plus
● Knowledge of E2E Order Management lifecycle also appreciated but not a requirement
● Experience with data migration using Data Loader
● Understanding of CloudCraze architecture (Service Layers, Logic Layers, Data Layers), data
models, customizations & extensions.
● Knowledge of End-to-End Order Management lifecycle also appreciated but not a requirement
● Nice to have: CloudCraze or B2B Lightning configuration experience and system administration
● Technical skills related to Apex, ability to design & develop visual force pages and other
programming languages desirable
● Experience with RESTful Service Architecture is a plus
● Experience with API development experience a plus
● Experience cloud / Communities experience a big plus
Ideal Mindset:
● Problem Solver. You are creative but also practical in finding solutions to problems that may arise
in the project to avoid potential escalations.
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Master Job Description | EAS - SFDC
● Analytical. You like to dissect complex processes and can help forge a path based on your
findings.
• Strong work ethic. You are a team player and lead by example.

#Salesforce

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.