Scrum Master - Remote

Req ID: 323946 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Scrum Master - Remote to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

Scrum Master

Who we are:

NTT DATA America strives to hire exceptional, innovative, and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company’s strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA’s core capabilities, global reach, and depth.

How You’ll Help Us:

As a Scrum Master, you will work with Client Delivery Teams, Product Owners, and the NTT DATA Business Agility Enablement team to assist with ongoing deployment of Agile practices across clients. You may also interact with all levels of the organization to inform and influence understanding of the value in the change. 

How We Will Help You:

Joining NTT Data is not only a job, but a chance to grow your career. We will make sure to equip, enable and encourage you with the support of our Business Agility Enablement practice within Launch by NTT DATA.  We will help you grow your skills as you engage to grow and deliver increasingly valuable work.

Why the Role Is Important: 

You will work diligently as a change agent within the team, teaching and guiding an environment of continuous learning and improvement, experimenting, and keeping the team to solid agile form in their practices.  You will be an extension of the coaching voice for the organization, further fostering a culture of continuous learning and improvement.  In fulfilling this role of Sr. Scrum Master, you will work directly with teams and coaches to listen and observe, empathically co-create value mindsets and lean product delivery practice adherence, helping the team be able to focus, and have eyes on the outcomes over outputs.  This role teaches the fundamentals of agility in context of team solution delivery.  This is taught and maintained by coaching stances in training, teaching, mentoring, modeling, facilitating, etc., Providing helpful written documentation in context on Agile events, metrics and measures that matter, dashboards, insights, tools, and techniques is expected.  This role is important to support our goal of returning the highest possible value to our businesses and our customers.

Once You Are Here, You Will: 

• Work with the teams to determine current state of culture, processes and systems and help design strategy for the adoption of agile values, principles, and practices.
• Be a face and voice for the NTT DATA Team to Client Leadership and set client expectations.
• Bring a fresh perspective and offer insight that can solve client and team challenges.
• Identify opportunities for account expansion, working with NTT DATA account leadership to capitalize on them. 
• Effectively use and communicate Agile principles and practices (Scrum, Kanban, SAFe, etc.) and overall operating model across the organization. 
• Implement the processes to use metrics and other objective measures that establish agile maturity across the teams.
• Ask insightful questions demonstrating business knowledge of Industry and the client environment. 
• Advocate for the team, promote their successes and share key learnings throughout the organization. 
• Grasp business context quickly, goal should be to immediately speak in business terms then become a trusted advisor for the client (including showing interest in what the client is doing)  
• Lead the collaborative planning for the appropriate short-term and long-term next steps for the client. 
• Identify and collaboratively manage the agile roadmap for the teams including key client deliverables and dependencies, while developing a deeper understanding of client needs and assist in managing expectations. 
• Collaborate effectively across practices, including Product Experience (Product Mgmt., Agile, NTT DATA Experience Studio, Technical Architecture), Engineering, and the end users where applicable. 
• Implement Agile techniques in different cultures and environments throughout the organization. 
• Understand NTT DATA’s go-to-market and brand differentiation and brand protection (You are representing NTT DATA)   
• Provide training to employees on Agile versus agile methodologies such as Kanban and Scrum, as well as their application in solution delivery.
• Manage conflict and create safe environments through healthy and meaningful collaboration. 
• Conduct Agile Practice Behavioral Interviews with potential candidates.
• Act as Career Coach for 1 Junior Level Team Member. 
• Solid understanding of a neighboring area (Product, UX, best practices in software development) and capability to assist with tasks related to those areas. 
• Capability to execute Agile, Scrum and Kanban training.
• Ensure appropriate Release Burn Up Charts and Team Burn Down are applied appropriately for each iteration event.  
• Support designing and updating training decks and processes.
• Show aptitude for working in a quickly changing environment while maintaining a positive attitude.  
• Embrace difficult situations and enjoy solving complex problems.

Required Qualifications: 

• 10+ years of experience with:
  • Coaching the team on Agile Way of Working and educating them in the practical benefits of agile/scrum.
  • Agile tools (Azure DevOps preferred)
  • Planning and facilitation of all scrum ceremonies.
  • Collaborating with PO in Backlog Refinement and Prioritization.
  • Identifying roadblocks and helping the team in removing impediments.
  • Empowering the team so that they can manage work and take necessary decisions.
  • Monitoring and highlighting any risks which will obstruct the Sprint Goal.
  • Ability to learn and understand the team pain areas and suggest alternatives.
  • Handling multi-vendor team along with different time zones.
  • Assisting the team in creating User stories and updating the required fields in ADO.
  • Reporting the key Agile Metrics and working towards course of action.
  • Fostering a culture of continuous improvement, creativity and innovation. 
• 4+ years of experience in using Azure DevOps tools for managing backlogs, sprints, and releases.
• 4+ years of experience in project management using ADO.
• 4+ years working experience as a Scrum master
• 4+ years certified as a Scrum Master (PSM/CSM Certifications)

Preferred Skills/Certifications 

• Kanban, SAFE exposure

Ideal Mindset: 

Communication is very Important.  Looking for an empathic, self-aware, introspective person who listens for, questions, and checks assumptions – both others as well as their own.

You seek to understand and be prepared to help team members and others to find their solutions.

Resourceful. As problems arise, you creatively identify the best path forward.  Self-led.

Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. You enter conflict seeking to understand and prepared to help team members work through challenges.

Please note Shift Timing Requirement: 1:30pm IST -10:30 pm IST

#LaunchJobs, #LaunchProduct

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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