Senior Adobe Journey Optimizer (AJO) Developer

Req ID: 311458 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Adobe Journey Optimizer (AJO) Developer to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

Senior Adobe Journey Optimizer (AJO) Developer - Remote

About the Role:

We are seeking a highly skilled and experienced Senior Adobe Journey Optimizer (AJO) Developer to join our growing team. In this role, you will play a critical part in Support and maintenance, design, develop, and implementation of optimized customer journeys across various channels using Adobe Journey Optimizer. You will be responsible for writing clean, efficient, and maintainable code, ensuring the stability and performance of our AJO systems, and collaborating with cross-functional teams to deliver successful customer experiences.

Key Responsibilities:

• AJO Development & Maintenance:
  • Support & maintenance, Design, develop, and implement customer journeys in AJO using best practices and industry standards.
  • Write high-quality, well-documented, and maintainable AJO workflows and integrations.
  • Troubleshoot and debug AJO applications to identify and resolve issues.
  • Perform code reviews and provide constructive feedback to other developers.
  • Ensure the stability, performance, and security of AJO applications.
• Customer Journey Orchestration:
  • Translate business requirements into AJO workflows, including customer segmentation, journey branching, and personalized messaging.
  • Integrate AJO with other Adobe Experience Cloud solutions (e.g., Adobe Target, Adobe Analytics, Adobe Campaign) and third-party systems.
  • Optimize customer journeys based on data analysis and performance metrics.
  • Ensure seamless customer experiences across all channels (e.g., email, mobile, web, social media).
• Project Involvement:
  • Participate in all phases of the software development lifecycle, from requirements gathering and design to testing and deployment.
  • Collaborate with project managers, business analysts, and other stakeholders to understand the incidents and support in resolving.
  • Estimate efforts and provide realistic timelines for resolution of issues.
  • Ensure that issues are resolved in timely manner to avoid any SLA breach.
• Technical Expertise:
  • Deep understanding of Adobe Journey Optimizer, including its features, functionalities, and best practices.
  • Strong understanding of RESTful APIs, JSON, and XML.
  • Experience with data integration and data pipelines.
  • Experience with version control systems (e.g., Git).
• Innovation & Improvement:
  • Continuously learn and improve your AJO development skills.

• • Ability to Research and evaluate new technologies and tools to improve development efficiency and effectiveness.
  • Identify and implement opportunities to improve the quality and performance of customer journeys.
• Teamwork & Communication:
  • Effectively communicate technical information to both technical and non-technical audiences.
  • Collaborate effectively with team members and stakeholders to achieve project goals.
  • Mentor and guide junior developers.

Qualifications:

• Education: Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).
• Experience: Overall 5+ years of IT experience with 2+ years of hands-on experience with Adobe Journey Optimizer.
• Technical Skills:
  • 2+ years of Strong proficiency in developing and maintaining AJO workflows.
  • 2+ Experience with integrating AJO with other Adobe Experience Cloud solutions.
  • 3+ Experience with RESTful APIs, JSON, and XML.
  • 2+ Experience with data integration and data pipelines.
  • Knowledge and experience in Adobe analytics and CJA is a plus
  • Experience with version control systems (e.g., Git).
• Soft Skills:
  • Excellent analytical and problem-solving skills.
  • Strong communication, interpersonal, and collaboration skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented and results-driven.
  • Strong organizational and time-management skills.
• Bonus Points:
  • Experience with other Adobe Experience Cloud solutions (e.g., Adobe Target, Adobe Analytics, Adobe Campaign).
  • Experience with Agile development methodologies.
  • Experience with cloud computing platforms (e.g., preferably AWS).
  • Experience with data visualization tools.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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