Software Development Director

In this role, you will be responsible for 

• Analyzes business needs and develops automation using Robotic Process Automation and GenAI technologies based on specifications and requirements.
• Identify and implement automation tasks using RPA and GenAI tools with production teams and customers.
• Perform architecture, design and review of development policies for adherence to standards and best practices
• Manage day-to-day system development and maintenance activities for RPA deployment in global regions
• Provide software solutions to customer issues and responds to suggestions for improvements and enhancements / new tools.
• Drives engineering processes for the project such as build automation, unit testing, software configuration management and packaging.
• Interacts with business users, I/T, vendors and customers to Identify potential tasks with production teams, customers and implement Robotic Process Automation including other applicable technologies for current and future application requirements
• Execute assigned activities of Project(s) in accordance with established work processes
• Prepare /maintain/ update project execution plan, MS Project schedule and quality plan for assigned Project(s)
• Understands impact of emerging business trends and their implications for Organization and its customers.
• Have a data-driven, statistical approach to problem solving and reporting data to identify issues and come up with innovative robotic solutions.
• Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue.

Traits to look for

• Strong analytical skills and focused skill set with strong impact and influencing skills. Ability to communicate effectively to direct and motivate team and others.
• Strong sense of ownership and problem solving skills.
• Resolves customer issues with software solutions and responds to suggestions for improvements and enhancements.
• Presents problem analysis and recommended solutions in a creative and logical manner.
• Handles diverse range of issues that require evaluation of a variety of factors including current business trends.
• Develops and applies project management techniques.
• Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.
• Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives.
• Possesses and applies a broad knowledge of application programming processes and procedures to the completion of complex assignments.
• Knowledge includes advanced work on standard applications programs including coding, testing and debugging.
• Competent to work in most phases of applications programming and offers programming solutions at an advanced level.
• Competent to analyze diverse and complex problems.
• Advanced trouble shooting and problem solving skills to resolve defects, incidents and problems.
• Ability to define and resolve complex technical/process problems in heterogeneous information systems environments.
• Advanced understanding of how technology decisions relate to business needs.
• Possesses basic knowledge programming patterns.
• Share knowledge with other team members on the usage of automation tools and help grow the team.

Qualifications

Mandatory Technical Skills:

• • Strong experience in IT Project Execution and Implementation in Healthcare & BFSI domain
  • Strong Experience in RPA application development
  • Experience in AI and GenAI technology
  • Experience in Windows / Web application development.
  • Experience in Design patterns
  • Project management skills- Scope Management, Estimation, Schedule and Cost estimation, Quality Management, Communication Management, Team Management & Project Closure.
  • Experience in Project Management, Robotics Process Automation, IT product development, IT services
  • Business analysis, critical thinking, conflict management and problem-solving skills 
  • Knowledge of Internet Security protocols

Desired Skills:

• • SCRUM / Agile / PMP / PRINCE II certifications
  • Experience in RAID concepts (Risk, Assumption, Issue and Decision Management)
  • Excellent communication and interpersonal skills with go-getter / can do attitude
  • Software design methodologies, software libraries and other tools needed for the project 
  • Solid organizational skills including attention to detail and multi-tasking skills 
  • Good teamwork and interpersonal skills 
  • Healthcare domain knowledge & BPO industry related domain background.

Experience requirement:

• • Minimum 12 to 15 years of relevant development

Preferences:

• • Graduate degree in a computer science related field with a minimum of 12 to 15 years of software development experience.
  • Minimum 10 years in leading a software development team.
  • Dot.Net Framework Professional Certification
  • Healthcare domain knowledge & Automation systems development background.

Educational Qualification

• • Undergraduate or Graduate degree and minimum 12 to 15 years of relevant experience.