Software Development Senior Associate

Roles & Responsibility.

In this role the team member is responsible for the below listed activities.

• Perform daily health checks and break fix support on monitoring platforms.
• Configure and maintain central monitoring platforms.
• Manage new technology integrations into monitoring systems.
• Reacting to the issues with effective monitoring and management solutions.
• Resolve/react to issues raised by customer.
• Respond to the issues on timely manner as agreed to the customer.
• Interact with business user / customers  to identify potential customer requirements.
• He/she should have good logical skills and experience in delivering quality output.
• Provide solutions to customer issues and suggest developers for improvements/enhancements.
• Should have strong debugging skills.
• Being a team player and adhering to project timelines.

Required Skills:

• Technical Skills
  • Basic IT experience in RPA projects.
  • Basic SQL and .net knowledge
• Desired Skills
  • Domain knowledge - Healthcare, Banking & Finance, Manufacturing
  • Good interpersonal communication skills.
  • Must be a self-starter which require limited supervision/guidance

Preference:

• Graduate degree in Computer Science
• Certification related to RPA

Shift:

• Must be comfortable working in 24/7 shift. Preferably in Night Shift.