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Application Support Engineer

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Date: Apr 27, 2021

Location: Chicago, IL, US

Company: NTT DATA Services

Req ID: 111467 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Application Support Engineer to join our team in Chicago, Illinois (US-IL), United States (US).

Job Responsibilities Include:

  • Be directly responsible for application and database support by fixing technical and functional defects, enhancing performance, improving user experience and providing solutions to complex issues
  • Analyze client IT application environment and suggest improvement opportunities, upgrades and migration requirements
  • Provide a technical solution to new development and critical business problems
  • Ensure that the applications being supported are defect-free
  • Assist when the applications are migrated to cloud environment
  • Manage project deliverables and support services such that all the SLA's are met for every measuring period
  • Identify and manage all dependencies, risks and issues that occur during the project life cycle
  • Ensure that the security gaps are identified and taken care
  • Work with the Lead Application Engineer / Architect to ensure that the clients explicit and implicit expectations are met and exceeded


Basic Qualifications:

  • Minimum 8-year experience in providing technical support, enhancement and defect fixes to applications in Microsoft Technologies
  • Knowledge and experience in Java applications is preferred


Preferred Skills:

  • Experience in Federal agencies
  • Technical certifications such as MCSD, MCSP, TOGAF, etc. are preferred



  • At least Bachelor’s Degree



Must be US Citizen and should have ability to get Security Clearance



About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Chicago

Job Segment: Technical Support, Consulting, Developer, Java, Database, Technology