Launch Industry Solution Expert - Healthcare Payer (US Remote)

Do you want to break into a new market selling innovative digital product solutions?

Launch is looking for a Digital Solutions Senior Sales Executive -Launch who will be responsible for helping us expand our presence in North America. Check us out: LAUNCH by NTT Data  We create digital experiences that move millions & are the catalyst you need to build better, bolder products. We exist to help you strategize, ship, and scale provocative digital experiences that connect with your customers and drive growth. You will be joining a team of digital, strategy, product design and engineering experts bringing digital product transformations to some of the world’s most interesting brands.

Additionally, the Digital Solutions Senior Sales Executive - Launch will be actively initiating and supporting pre-sales/sales efforts in pursuit of new accounts in partnership with the General Manager; as well as supporting those new clients along with supporting existing clients by focusing on the following:  Customer relationship management, expansion of services within the account(s) assigned and ensuring the delivery team(s) delivers high-quality work. 

NTT DATA’s Launch business unit is looking for a Launch Industry Solution Expert for Healthcare Payer industry. 

Check us out: Launch by NTT DATA   We create digital experiences that move millions, helping you strategize, ship, and scale bold products that connect with customers and drive growth.  You’ll join experts in digital strategy, product design, and engineering, transforming brands globally.

Job Summary 

Launch Industry Solution Experts are responsible for promoting our company's services. This critical role identifies and researches potential clients, engages with prospects, describes our services and closes sales.  A Launch Industry Solution Expert leverages their deep industry knowledge and expertise to understand customer needs and apply consultative selling techniques to lead the definition of  solutions and proposals.  Our approach is highly collaborative and often requires our Launch Industry Solution Experts to orchestrate and execute across an array of client and internal personnel, building deep and lasting relationships along the way.

Job Responsibilities: 
•    Leverage deep industry knowledge to build relationships, understand customer needs and provide tailored solutions that drive revenue and customer success.
•    Engage with prospects and existing clients through consultative selling techniques to uncover pain points and business needs, guiding them to the best possible solutions that align with their objectives.
•    Work closely with solution team and practice experts to develop customized solutions that address client-specific challenges
•    Define the client value and relevance of solution for client using industry relevant KPIs.  
•    Develop and maintain a deep understanding of industry trends, challenges and opportunities to provide insightful guidance and strategic advice on the industry for technology, product and business clients.
•    Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance 
•    Actively facilitate and collaborate with the General Managers, Client Partners, Consulting Directors and other leaders to grow revenue and expand existing accounts, particularly in finding new buyers
•    Learn and understand go-to market, key service offerings, sales plays, messages and motions
•    Identify qualifying and closing new accounts/logos and opportunities in the designated industry areas, with the ability to travel as needed 
•    Manage total sales performance for the industry area, inclusive of pipeline health 
•    Drive/lead coordinated industry marketing efforts in tight partnership with GM, CRO and Marketing 
•    Coordinate/co-lead renewal and expansion SOWs as needed 
•    New logo lead generation through various motions & activities as defined by the company and/or the individual 
•    Ensure CRM is sustained as the single source of truth 
•    Participate and/or lead in account planning, and take ownership of establishing, following up, managing and executing on account, pursuit and close plans
•    Participate and contribute to weekly, monthly, quarterly, and annual sales and account planning meetings/calls 
•    Build pursuit plan for leads and follow-up to qualify, disqualify, nurture, and ultimately close opportunities

Basic Qualifications:
•    8+ years of experience selling professional, consulting, and /or digital with proven track record of exceeding quota within the Healthcare Payer industry 
•    3+ years' experience selling in digital product design, user experience, research, and innovation areas.
•    2+ years' experience and a strong understanding of PoV of GenAI and AI technologies for the respective industry.
•    8+ years of experience in a leadership role, utilizing critical thinking, organizational, planning and follow-up skills, with attention to detail and the ability to multi-task. 
•    8+ years of experience engaging with senior executives, partners, and customers with excellent writing and communication skills

Desired Skills:
•    Communicate at all levels of the organization; ability to facilitate problem resolution within all levels of an organization and across organizations 
•    Experience selling outcome-based work with teams vs. staff augmentation 
•    Strong persuasion skills to align client problems with solution offerings 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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