AppOLens CoE Engineer

Job Description

We are seeking a Lead Integration & Observability Specialist to design, implement, and lead enterprise observability and reliability solutions, while supporting cloud-based integration platforms on AWS/Azure. The role focuses on monitoring, automation, and operational readiness of applications, APIs, data pipelines, and messaging systems.
This is a hands-on technical leadership role with mentoring and solution ownership responsibilities.
    
Key Responsibilities
•    Lead the implementation of enterprise observability for applications, APIs, services, batch jobs, and data pipelines.
•    Design and standardize monitoring, alerting, logging, metrics, and health checks across distributed systems.
•    Integrate observability platforms with incident management and automation tools to support proactive issue detection and remediation.
•    Support reliability and availability of integration platforms built on AWS/Azure
•    Perform advanced troubleshooting using logs, metrics, and traces to resolve production issues.
•    Define operational readiness standards and non-functional requirements.
•    Mentor engineers on observability best practices and platform usage.
•    Collaborate with product, support, and operations teams to improve service stability and delivery.
Required Skills (Mandatory)
•    7+ years of overall IT experience
•    5+ years of relevant experience in Observability / Monitoring / Reliability Engineering
•    Strong hands-on experience with enterprise observability tools, such as:
IBM Instana, Dynatrace, AppDynamics, Prometheus, Grafana
Expertise in:    
•    Monitoring and alerting design
•    Log management and analysis
•    Metrics and distributed tracing
•    Health checks and SLO/SLI concepts
•    Experience monitoring AWS/Azure workloads
•    Strong troubleshooting and incident analysis skills
•    Experience defining operational and non-functional requirements
•    Technical leadership and mentoring experience
•    Automation and ITSM integration (ServiceNow workflows, incident automation)
•    CI/CD and release management exposure
•    Cloud integration and messaging exposure
•    Automation and ITSM integration (ServiceNow workflows, incident automation)