HC & Insurance Operations Senior Rep.

Req ID: 294079 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a HC & Insurance Operations Senior Rep. to join our team in Coimbatore, Tamil Nādu (IN-TN), India (IN).

Grade 3 - BPO Health Care and Insurance Operations Senior Representative

Roles and Responsibilities:

These individuals typically have knowledge of their work area but only general understanding of work outside their own area.

They complete a variety of tasks which are standard and recurring.

When the work is non-routine, they escalate to a manager and/or receive specific instructions prior to completing.

Based on business rules, employee needs to:

Analyze and processes/ reprocesses transactions,

Completes keying of information under non-standard forms of keying rules,

Analyzes and finds solutions for individual clients/transactions.

Analyzes and interprets client documents.

Requirements:

Typical Years of Experience - Typically requires 9- 18 months relevant experience.

Minimum Education and Certifications: High School Diploma or equivalent.

Skills:

Ability to understand moderately complex problems.

Ability to understand and interpret source documents.

Basic understanding of the Healthcare and Insurance domain.

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.