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Date: Oct 13, 2021

Location: Cuidad de mexico, MEX, MX

Company: NTT DATA Services

Req ID: 147165 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SUPPLY CHAIN EXECUTION SUPPORT ANALYST to join our team in Cuidad de mexico, México (MX-MEX), Mexico (MX).

NTT Data Services is Hiring!

In this role you will be responsible for:

  • Providing technical and functional support for SAP based solutions which have been implemented across our clients manufacturing and distribution facilities across the United States.
  • Identify, design and work collaboratively to our customers SAP based Supply Chain Logistics solution.
  • Work within a larger team structure accountable for all Production Support aspects of our clients SAP based footprint.
  • Perform incident management activities and deliver timely solutions to reported incidents, problems, and requests.
  • Work collaborative with project teams in assuring successful delivery, implementation, and hypercare support for new solutions and locations.
  • Develop strong relationships with clients and gain the trust of key advisors
  • Continue to learn and develop your technical SAP and business expertise
  • Very Clear Communications about problem resolutions and solution components with various client personnel – especially pertaining to plant/warehouse end users.


Requirements for this role include:

    • Experience as an SAP Consultant with at least one end-to-end SAP implementation project.
    • Hands on experience providing SAP functional and technical support to end user personnel.
    • Deep understanding of SAP Supply Chain Execution with emphasis on distribution and transportation management processes.
    • Deep understanding of SAP Materials Management components with preference towards experience working with manufacturing companies and solutions.
    • Expertise in SAP Logistics Shipping point, route determination, shipment and real time business process which includes STOs, Sale & Purchase, inbound and outbound delivery processes, picking, etc.
    • Working knowledge on EDI/IDOC and interfaces with 3rd Party systems such as JD Edwards.
    • Ability, willingness, and experience working in multiple SAP functional areas.  Logistics will be primary are of need; however, providing backup assistance to other members in other functional areas will be necessary.
    • SAP cross functional integration experience among Warehouse Management, Sales & Distribution, Materials Management, Logistics Execution, Quality Management, and Product Planning.
    • Significant RICEF (Reports, Interfaces, Conversions, Enhancements, and Forms) experience.
    • Team management and project management skills as an asset.





  • Solid knowledge of system development methodology, project management and system architecture of SAP ECC (with S/4HANA desirable).
  • Solid analytical / problem solving skills
  • Preferred experience with providing production support and familiarity with associated processes such as incident management via Service Now.
  • Strong influencing and excellent communication skills.
  • Knowledge in integration points of SAP Logistics processes with other related processes such as Warehouse Management, Manufacturing, Quality Management, etc.
  • Strong client service attitude
  • Strong organizational and time management skills
  • Fully bilingual: English and Spanish

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

Job Segment: Help Desk, Information Technology, ERP, Consulting, SAP, Technology