DevOps/Site Reliability Engineer - Dallas, Texas

Req ID: 321269 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a DevOps/Site Reliability Engineer - Dallas, Texas to join our team in Dallas, Texas (US-TX), United States (US).

NTT Data Americas is Hiring!

This is a permanent, fulltime, salaried position with benefits.  Not open to C2C or C2H.

The work location for this role is Hybrid, requiring minimum three days per week in the client's office in Dallas, Texas

Job Duties and Responsibilities Include:

• Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity
• Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
• Design, implement, and manage CI/CD pipelines for Java applications using tools like Jenkins, GitLab CI, Harness, Azure DevOps
• Automate application builds, testing, and deployments across multiple environments
• Collaborate with development teams to integrate DevOps best practices into the software lifecycle
• Manage infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation
• Monitor application and system performance, and proactively address issues
• Maintain configuration management and version control across environments
• Troubleshoot and resolve issues related to deployments, builds, and system integrations
• Ensure security, scalability, and reliability across all DevOps processes

Basic, Required Qualifications:

• Minimum four years of Systems Engineering, Technology Architecture experience, or equivalent, experience in DevOps, with focus on Java-based applications, to include
  • CI/CD tools (e.g., Jenkins,Harness,GitLab CI, Bamboo, Azure DevOps)
  • Scripting skills (e.g., Shell, Python, Groovy)
  • Containerization tools (Docker, Kubernetes)
  • Cloud platforms (Redhat OCP, AWS, Azure, GCP)
  • Configuration management tools (e.g., Ansible, Chef, Puppet)
• Minimum three years of experience troubleshooting environments across the entire ecosystem (i.e. applications to infrastructure), identifying root cause, fixing, and documenting problems, and implementing preventive measures. Experience supporting technical efforts to design, build, and deploy cloud applications at the direction of lead architects, including largescale data processing
• Bachelor’s degree in computer science, Engineering, or a related field

Other Desired Qualifications:

• Experience with Git and branching strategies
• Good understanding of microservices architecture and RESTful APIs

• Experience in performance monitoring and log management tools (e.g., Prometheus, Grafana, ELK Stack)
• Familiarity with service mesh and API gateways
• Cloud certifications (Redhat OCP Certified ,AWS Certified DevOps Engineer, Azure DevOps Engineer, etc.) are a plus
• Systems engineering, technology architecture, software development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience working with an Enterprise Content Management (ECM) system or Service Oriented Architecture Enablement or platform technologies or cloud native tech stack
• Knowledge and experience in handling L2/L3 production support functions and troubleshooting production issues
• Knowledge of ServiceNow, OS (Windows/Unix), scripting (PowerShell/shell-script), DBs (SQL/Oracle), deployment tools (UCD/Harness), load-balancing solutions (AVI/AG/F5), network communications, cloud systems (PCF, OCP, Azure, GCP) and other technologies such as Tomcat/Kafka/MQ/FTP/NDM
• Knowledge of DevOps/RunOps principles and practices and experience with continuous integration deployment pipeline
• Good communication skills and ability to drive adoption of enterprise capabilities, tools, and innovation improving availability in a multi-app ecosystem by evolving observability, monitoring, logging, synthetic monitoring, and chaos engineering

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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