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SAP/Salesforce Change Management Consultant

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Date: Mar 24, 2021

Location: Dallas, TX, US

Company: NTT DATA Services

Req ID: 113665 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SAP/Salesforce Change Management Consultant to join our team in Dallas, Texas (US-TX), United States (US).


Our Business Readiness Consulting Practice

Our Consulting organization has a proven track record of delivering high-impact business results for clients. As “the people people”, the Business Readiness Consulting Practice focuses on the people and process side of business, improving outcomes and driving ROI through our clients’ most challenging initiatives. Our consultants work across industries, bringing expertise in People & Organizational Change, Business Analysis and Process Optimization, and Strategic Program and Project Management disciplines.


If you enjoy preparing people for sustainable change, helping others embrace a new culture, solving complex problems, and building client strategies, this role is for you!


Core Values / Key Cultural Aspects of NTT DATA Business Readiness Consulting Practice:

  • We are Stronger Together
  • Taking care of our people takes care of our business
  • Authenticity and a belief in positive intent will fuel your success
  • Diversity creates better outcomes for our clients and a better world for all of us


The role


NTT DATA is seeking a dynamic OCM Consulting Lead to delight our clients and help build a successful Business Readiness Consulting Practice. As an OCM Lead, your typical day will include both client and internal practice contributions:

Client contributions:

  • Be an expert, senior advisor to global clients embarking on a change initiative.
  • Develop, lead and execute comprehensive and customized Business Readiness and OCM strategies to maximize employee adoption and minimize resistance.
  • Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.
  • Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of business readiness activities. 
  • Design, mobilize, and manage a network of change advocates.
  • Apply best practice OCM methodologies to develop a customized client change management approach.
  • Identify new and innovative ways to accelerate clients through their change journey.

Internal practice contributions:

  • Coach, manage, and mentor consulting resources at various levels to high-performance / high results. 
  • Contribute to business development in the form of solution design, client proposals, budget forecasting and management, engagement planning and resourcing.
  • Build internal network and partnerships for business expansion opportunities and career growth.
  • Engage in hiring process including evaluating potential candidates and interviewing.
  • Research and build out new services for clients to stay ahead of the curve.
  • Assist with development of thought leadership, collateral, tools and templates.


  • You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.
  • You have 5 years recent Big 4 and/or boutique consulting firm experience where you contributed to growing a practice, partnered with sales and account teams and developed advisory level client relationships. You developed custom solutions, pricing estimates and presentations, that drove business development efforts.
  • You have 5 years of experience leading successful OCM initiatives using a methodology-driven approach.
  • You have been responsible for managing $2M+ in revenue
  • You have 2 years or more experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members.
  • You have Prosci, ACMP or an equivalent OCM certification.
  • You have the ability to travel up to 50% of the time as COVID 19 restrictions are lifted.
  • 5+ Years of SAP or Salesforce Change Management experience


Preferred Skills


  • You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.
  • You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.





About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Change Management, Manager, SAP, ERP, Management Consulting, Management, Technology