Program Manager / Delivery Director

Req ID: 341068 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Program Manager / Delivery Director to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Program Manager / Delivery Director
18+ Years Experience
Responsible for end-to-end delivery of large-scale AI/ML and Data Platform programs, with experience in the India market and/or large-scale enterprises (Fortune 100). Owns 
governance, execution predictability, and stakeholder alignment in fixed-price 
engagements. 
KEY RESPONSIBILITIES
• Program Governance & Planning: Overall ownership of scope, schedule, cost, 
quality, and delivery outcomes. Establish program charter, governance framework, 
and decision-making protocols.
• Delivery Management: Manage multi-stream delivery across AI/ML, data 
engineering, platform, UI, and integration teams. Coordinate 50-100+ team members 
across distributed locations.
• Stakeholder Management: Lead senior stakeholder engagement across business, IT, 
security, and compliance. Conduct executive steering committee meetings and 
manage C-level relationships.
• Risk & Issue Management: Drive proactive risk, dependency, and issue 
management. Maintain risk registers, implement mitigation strategies, and manage 
escalation paths.
• Financial Management: Manage program budgets ($5M-$50M+), track burn rates, 
forecast costs, and ensure profitability in fixed-price engagements.
• Contract & SLA Management: Ensure adherence to contractual milestones, SLAs, 
and acceptance criteria. Manage change requests and contract amendments.
• Quality Assurance: Establish quality gates, review processes, and acceptance criteria. 
Ensure deliverables meet enterprise standards and regulatory requirements.
• Reporting & Communication: Produce executive dashboards, status reports, and 
program health metrics. Facilitate transparent communication across all levels.
• Resource Management: Plan and allocate resources across work streams. Manage 
vendor relationships and offshore/onshore coordination.
• Change Management: Lead organizational change management activities to ensure 
smooth adoption of AI/ML platform capabilities.
CORE COMPETENCIES
• Large-scale enterprise and India market program delivery with proven track record of 
$10M+ programs.
• AI/ML and data platform implementations including MLOps, data lakes, and analytics 
platforms.
• Fixed-price and milestone-based governance with experience managing complex 
commercial models.
• Stakeholder management in regulated environments (BFSI, Healthcare, Government 
sectors).
• Agile delivery at scale using SAFe, Scrum@Scale, or similar frameworks.
• Contract negotiation and commercial acumen with P&L responsibility.
• Multi-vendor ecosystem management and integration.
• Cloud platforms (AWS, Azure, GCP) and hybrid infrastructure delivery.
KEY DELIVERABLES
• Program Management Plan, RACI matrices, and governance frameworks.
• Weekly status reports, monthly executive dashboards, and quarterly business reviews.
• Risk registers, issue logs, and mitigation plans.
• Resource plans, financial forecasts, and budget tracking reports.
• Milestone acceptance documents and go-live certification.
QUALIFICATIONS
• Bachelor's degree in Computer Science, Engineering, or related field; Master's/MBA 
preferred.
• PMP, PgMP, or equivalent program management certification required.
• SAFe Program Consultant (SPC) or similar Agile certification preferred.
• 18+ years of IT delivery experience with 8+ years in program management roles.
• Proven experience delivering 3+ large-scale AI/ML or data platform programs

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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