Senior Salesforce Developer - Service & Experience Cloud

Req ID: 380132 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Salesforce Developer - Service & Experience Cloud to join our team in Delhi, Haryāna (IN-HR), India (IN).

"SFDC Sr. Developer
Experience in Sales cloud,
Good experience in community cloud,
Experience in service cloud

How You’ll Help Us:
As a Sr. Salesforce Developer, you will have the opportunity to get in on the ground floor of a new 
division created within one of the largest technology providers in the world. We are building the next 
generation of digital services company and believe clients are ready for a more nimble, agile partner to 
deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, 
Tableau, etc. 
You’ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business 
and as a place to grow your career with a core group of highly talented individuals across the US, Costa 
Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you 
achieve certifications. You’d be joining a company that has 3,000+ SF certifications, so you know you are 
part of a highly skilled team that values investing in team education and skill-building. 
Why the Role Is Important:
Our Sr. Salesforce Developers are fundamental to ensuring the digital technology and related services 
that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Sr. Salesforce 
Developers provides our clients and team with support, leadership, and direction to make sure projects 
are executed well and to deliver the engagement as promised.
Once You Are Here, You Will:
● Perform development, testing, implementation, documentation within SalesForce.com 
platform
● Develop and maintain Lightening Web Components, Visualforce, Apex, and integrations to 
other third-party solutions
● Act as first point of escalation for daily service issues along with PM and be a primary point of 
contact for Stakeholders 
● Prepare/Review Test Scripts and Unit testing of changes
● Provide training, support, and leadership to the larger project team
● Develop Apex Class and Visual force pages in compliance with Salesforce.com recommended 
standards
● Develop Apex Test classes with a minimum of 90% coverage as all functionalities and bulk 
operations might be validated. 
Required Qualifications:
● 8+ years’ experience in a Salesforce consulting role that include completing at least 5 projects in 
a development role
● Salesforce Platform Developer I Certification
● Sales or Service Cloud Certification
● 3+ years’ experience developing custom business logic in APEX, writing test classes, creating 
Lightning Web Components/Aura Components, Visualforce Pages and Triggers
● 2+ years’ experience in SFDC Developing custom business logic in Apex, creating Lightning Web 
Components, Visualforce Pages, and Triggers
● Good knowledge of omniscript UI modification
● Building Omnistudio custom Templates
● 6 months+ knowledge/usage in the following: 
● APIs
● SFDC Integration
● Web Services, REST API/SOAP
● DevOps process and CI:CD toolset
● Sharing and Data visibility - Role hierarchy, user management, profiles etc
● Usage of different asynchronous coding techniques
● Developing Flows
Preferred Experience:
● Prior experience with a software development methodology, Agile preferred
● Knowledge of Reports & Dashboards, SOQL & SOSL
● Knowledge of Lightning Application on Aura Framework
● Knowledge with Providing Security controllers to users by using Profiles, Roles, Permission sets 
and OWD Setting
● Experience with data migration using Data Loader
● Understanding of different sandboxes
● Deployment of omniscript from one environment to another environment
● Hands-on experience with FlexCards and LWC experience
● Hands-on experience on developing omni scripts, different types of Data raptor’s, various cards 
available in omni studio
Ideal Mindset:
● Problem Solver. You are creative but also practical in finding solutions to problems that may 
arise in the project to avoid potential escalations. 
● Analytical. You like to dissect complex processes and can help forge a path based on your 
findings.
Self-driven. Motivated individual who can efficiently influence delivery in complicated matrix 
organization.

"

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.