equired. <h1 style="margin: 24pt 0in 0in; line-height: 115%; break-after: avoid; font-size: 14pt; font-family: Calibri, sans-serif; color: #365f91;">Senior ServiceNow Technical Consultant</h1> <h2 style="margin: 10pt 0in 0in; line-height: 115%; break-after: avoid; font-size: 13pt; font-family: Calibri, sans-serif; color: #4f81bd;">Location:</h2> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Remote / On-site (as required)</p> <h2 style="margin: 10pt 0in 0in; line-height: 115%; break-after: avoid; font-size: 13pt; font-family: Calibri, sans-serif; color: #4f81bd;">Job Type:</h2> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Full-Time</p> <h2 style="margin: 10pt 0in 0in; line-height: 115%; break-after: avoid; font-size: 13pt; font-family: Calibri, sans-serif; color: #4f81bd;">About the Role:</h2> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.</p> <h2 style="margin: 10pt 0in 0in; line-height: 115%; break-after: avoid; font-size: 13pt; font-family: Calibri, sans-serif; color: #4f81bd;">Key Responsibilities:</h2> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Provide technical leadership and mentorship to junior consultants and developers.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Customize and configure ServiceNow applications using best practices and maintain platform integrity.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Stay current with ServiceNow releases and proactively recommend platform enhancements.</li> <li style="margin: 0in 0in 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Support pre-sales activities including solutioning, demos, and proposal development.</li> </ul> <h2 style="margin: 10pt 0in 0in; line-height: 115%; break-after: avoid; font-size: 13pt; font-family: Calibri, sans-serif; color: #4f81bd;">Required Qualifications:</h2> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">5+ years of hands-on experience with ServiceNow platform development and administration.</li> <li style="margin: 0in 0in 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Proven track record of successful ServiceNow implementations in enterprise environments.</li> </ul> <h2 style="margin: 10pt 0in 0in; line-height: 115%; break-after: avoid; font-size: 13pt; font-family: Calibri, sans-serif; color: #4f81bd;">Certifications (Required/Preferred):</h2> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Required:</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Junior – CSA and at least 1 CIS-(any) and CAD</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Intermediate – CSA and at least 2 CIS-(any) and CAD</li> <li style="margin: 0in 0in 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Senior – CAS and at least 3 CIS(Any) and CAD</li> </ul> <h2 style="margin: 10pt 0in 0in; line-height: 115%; break-after: avoid; font-size: 13pt; font-family: Calibri, sans-serif; color: #4f81bd;">Skills &amp; Competencies:</h2> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Strong understanding of ServiceNow architecture and data model.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Experience with Agile methodologies and DevOps practices.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Excellent communication, presentation, and stakeholder management skills.</li> <li style="margin: 0in 0in 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Ability to work independently and manage multiple priorities in a fast-paced environment.</li> </ul> <h2 style="margin: 10pt 0in 0in; line-height: 115%; break-after: avoid; font-size: 13pt; font-family: Calibri, sans-serif; color: #4f81bd;">Why Join Us?</h2> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Work with a team of passionate ServiceNow experts.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Opportunity to lead high-impact digital transformation projects.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Competitive compensation and benefits.</li> <li style="margin: 0in 0in 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Continuous learning and certification support.</li> </ul>