Sr. Salesforce Developer - Sales Cloud

Req ID: 386505 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Salesforce Developer - Sales Cloud to join our team in Delhi, Delhi (IN-DL), India (IN).

Role Overview

We are seeking an experienced Senior Salesforce Sales Cloud Developer to design, develop, and deliver scalable CRM solutions on the Salesforce platform. The role involves deep technical expertise in Sales Cloud, strong hands-on development capabilities, and the ability to work across cross-functional teams to drive business outcomes.

Key Responsibilities

1. Salesforce Development & Customization

• Design and develop custom solutions on Salesforce Sales Cloud using Apex, Lightning Web Components (LWC), and Aura.
• Implement complex business logic using Triggers, Batch Apex, Queueable, and Future methods.
• Build and customize objects, workflows, validation rules, flows, and approval processes.
• Develop reusable and scalable components aligned with best practices and governor limits.

2. Sales Cloud Expertise

• Implement and enhance core Sales Cloud functionalities including:
• Leads, Accounts, Contacts, Opportunities
• Pipeline and Forecasting
• Territory Management
• Sales Process Automation
• Optimize sales workflows and user experience for business efficiency.

3. Integration & API Development

• Design and implement integrations using:
• REST/SOAP APIs
• Middleware tools (e.g., MuleSoft preferred)
• Work with external systems like ERP, Marketing, or Data platforms.
• Handle event-driven integrations using Platform Events and Change Data Capture.

4. Data Management & Security

• Manage data models, data migration, and data quality.
• Implement role hierarchy, sharing rules, profiles, and permission sets.
• Ensure compliance with security and governance standards.

5. Release & Deployment Management

• Work with CI/CD pipelines (e.g., Copado, Gearset, Jenkins).
• Manage deployments across environments using SFDX and DevOps best practices.
• Support release planning, version control, and rollback strategies.

6. Performance Optimization

• Identify and resolve performance bottlenecks.
• Optimize queries, code, and configurations to stay within Salesforce governor limits.

7. Stakeholder Collaboration

• Work closely with business analysts, architects, admins, and stakeholders.
• Translate business requirements into technical design and solutions.
• Provide technical guidance and mentor junior developers.

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience in:
• Apex, SOQL, SOSL
• Lightning Web Components (LWC)
• Salesforce configuration (Flows, Process Builder, Validation Rules)
• Experience with Sales Cloud implementations.
• Proficiency in Salesforce APIs and integrations.
• Knowledge of DevOps tools and CI/CD pipelines.

Experience

• 5–8+ years of Salesforce development experience.
• At least 3+ years specifically in Sales Cloud.
• Experience working in enterprise-scale environments.

Certifications (Preferred/Expected)

• Salesforce Platform Developer I (mandatory)
• Salesforce Platform Developer II (preferred)
• Salesforce Sales Cloud Consultant (highly preferred)
• Additional certifications are a plus:
• Integration Architecture Designer
• Application Architect

Soft Skills

• Strong problem-solving and analytical thinking.
• Excellent communication and stakeholder management.
• Ability to work in agile and fast-paced environments.
• Leadership and mentoring capabilities.

Nice to Have

• Experience with MuleSoft or other integration platforms.
• Exposure to Data Cloud or Einstein/AI capabilities.
• Knowledge of Salesforce CPQ or Revenue Cloud.
• Experience in global delivery / managed services model.

Key Deliverables / Success Metrics

• High-quality, scalable Salesforce solutions.
• Reduced defects and faster delivery cycles.
• Improved sales process efficiency and user adoption.
• Stable production environment with minimal downtime.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.