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BPO Medical Records Coding & Transcripting Associate

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Date: Mar 26, 2019

Location: Dubai, DU, AE

Company: NTT DATA Services

Req ID: 43306 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a BPO Medical Records Coding & Transcripting Associate to join our team in Dubai, Dubayy (AE-DU), United Arab Emirates (AE).



In these roles you will be responsible for:

  1. Checking eligibility and benefits verification for treatments, hospitalizations, and procedures
  2. Obtaining referrals and pre-authorizations as required for procedures
  3. Reviewing patient bills for accuracy and completeness, and obtaining any missing information
  4. Familiarity with CPT and ICD-10 Coding
  5. Coordination with all Insurance companies
  6. Assign and sequence all codes for services rendered, Reviewing patients medical records
  7. Coding treatment information using Common Procedure Terminology (CPT) codes
  8. Contact physicians and other health care professionals with questions about treatments or diagnostic tests given to patients with regard to coding procedures
  9. Supplies correct ICD-10-CM diagnosis codes on all diagnoses provided
    Comply with all legal requirements regarding coding procedures and practices
  10. Evaluates and ensures that all claims denied or underpaid inappropriately by payors are identified, appealed and reversed
  11. Works closely with appropriate departments/areas e.g. HIM/coding and medical team to review and obtain medical documentation required to facilitate denial appeals process
  12. Continuously reviews applicable regulations, updates and maintains current knowl
  13. Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc.

Requirements for this role include:

  1. Verbal communication skills (English and Arabic)
  2. Willingness to work in  different shifts
  3. Willingness to work from different facility
  4. Minimum two (2) years recent experience in Medical Coding, Eligbility and Authorization, hospital billing, hospital collections, payor contracting or claims department within a health insurance setting
  5. Work experience in a Revenue Cycle department
  6. Proficiency in the use of PCs and MS Office suite


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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