Senior Observability Engineer

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Job Description: Senior Observability Engineer
Position Title: Senior Observability Engineer (Splunk + OSS)
Location: Dublin, Ireland
Experience: 12 – 15 years
Employment Type: Full-Time 

Role Summary
We are looking for a high-impact Senior Observability Engineer to lead the design, implementation, and operationalization of end-to-end observability practices across a complex, enterprise-scale environment. You will be responsible for defining telemetry standards, building data pipelines, integrating observability into CI/CD and runtime environments, and enabling engineering and SRE teams with actionable insights.
This role demands deep expertise in both Splunk Observability Cloud (including SignalFx, APM, Log Observer) and Open Source tools like OpenTelemetry, Prometheus, Grafana, and Jaeger. The ideal candidate thrives in fast-paced, high-expectation environments, and is passionate about instrumenting everything.

Key Responsibilities

1. Design & Implementation

1. • Architect and deploy observability pipelines from scratch, across metrics, logs, traces, and events
   • Define observability standards (naming conventions, tags, golden signals, telemetry SLIs/SLOs)
   • Design telemetry ingestion strategies using OpenTelemetry Collectors, Splunk Forwarders, Fluent Bit, etc.

2. Tooling & Integration

• Configure and maintain Splunk Observability Cloud:
• SignalFx (Infrastructure Monitoring)
• APM (distributed tracing)
• Log Observer & RUM
• Implement and tune OSS tools like:
• Prometheus (metrics)
• Grafana (dashboards)
• Loki / ELK (logs)
• Jaeger/Zipkin (tracing)
• Integrate observability into CI/CD pipelines for real-time feedback on performance and reliability

3. Alerting & Dashboards

2. • Build actionable detectors, dashboards, and alert rules that reduce noise and improve MTTD/MTTR
   • Develop SPoG dashboards for leadership, engineering, and SRE stakeholders
   • Correlate telemetry signals to enable deep root cause analysis

4. Operationalization & Automation

3. • Automate deployment and updates of telemetry agents across fleets using Ansible, Helm, Terraform, etc.
   • Implement observability-as-code practices using GitOps principles
   • Maintain robust documentation and reusable templates/playbooks

5. Maturity Enablement

4. • Help establish and measure observability maturity models across teams
   • Conduct enablement workshops, onboarding sessions, and evangelize observability-first practices
   • Partner with platform, DevOps, and SRE teams to embed telemetry into every service lifecycle

6. Required Skills & Experience

5. • 7+ years of experience in SRE/DevOps/Platform Engineering roles with 3+ years specializing in observability
   • Hands-on expertise in Splunk Observability Cloud (SignalFx, APM, RUM, Log Observer)
   • Deep familiarity with OSS observability tools:
     • OpenTelemetry SDK/Collector
     • Prometheus, Grafana, Splunk ITSI, Loki
     • Jaeger, Zipkin, Fluent Bit
   • Strong skills in SPL (Splunk Processing Language), alert tuning, detector rules, and dashboarding
   • Knowledge of cloud-native environments: Kubernetes, Docker, AWS/GCP/Azure
   • Programming/scripting skills in Python, Go, or Shell
   • Experience deploying observability components via Terraform, Helm, Ansible, etc.

Nice to Have

• Splunk certifications (e.g., Observability Specialist, Admin, Consultant)
• Experience working in high-regulation industries (banking, healthcare, etc.)
• Familiarity with Service Mesh (Istio, Linkerd), Kafka, and event-driven observability
• Exposure to AIOps tools and anomaly detection models

Soft Skills

6. • Strong ownership and a builder mindset
   • Excellent communication and stakeholder alignment skills
   • Ability to work under pressure and deliver in aggressive timelines
   • Passion for enabling self-service observability across the org

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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