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Date: Jan 17, 2018

Location: Dublin, D, IE

Company: NTT DATA Services

Req ID: 10559 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a Desktop Support Analyst - Part Time to join our team in Dublin, Dublin (IE-D), Ireland (IE).

 

 

Our ideal candidate will be covering Level 1 support for Ireland, (Dublin, Shannon, Limerick)

Circa 250 staff, and will have experience re-imaging laptops, issuing Microsoft Office 365

software updates, and configuring softphones, etc. This is a part time role, circa 20 hours per week.

 

Additional Responsibilities Include:

1.   Troubleshoot and resolve the issues related to the end user devices (laptops, desktops, printers, etc.) of both local as well as remote staff

1.   Troubleshooting hardware, software, OS, etc.

2.   Updating of Ant-virus & OS patch management by coordinating with the server team

3.   Allocation & deallocation of assets to the employees, as required

1.   If user is remote, asset shipment.

4.   Asset Management:

1.   Keeping track of each & every asset. To start with in an Excel sheet, which will be moved to a tool, when finalized.

5.   Basic knowledge of server & network. This is required when the L2/3 teams of server & network, which will be remote, need any local support

6.   Work closely with internal Service Delivery managers to ensure all new hire have access to their employee portal, communication devices, etc.

 

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


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