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Advisory Consultant - Lending/Credit Systems

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Date: Oct 19, 2021

Location: Dublin, D, IE

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

 

Advisory Consultant - Lending & Credit Systems

Dublin, Ireland

 

Summary of Role:

  • Financial Services Advisory role in Lending/Credit area
  • Lead advisory engagement constructing business model, cost benefit analysis and business process modelling
  • Engage business users to capture and document business process models using industry standard frameworks and tools
  • Translate business requirements into actionable change for fast delivery of technology. Ensure rigour in the process by challenging and validating the business needs to improve the quality of the deliverables

 

Role Responsibilities

  • Engage with business users, understand problem statement and agree scope of engagement
  • Collaborate with product owners to understand as-is business processes and then develop customer-driven to-be processes
  • Documenting process models and identify opportunities for improvement
  • Ability to map customer experience (CX) using tools like personas and customer journeys
  • Gather and analyse statistical data from the business areas for supporting business case for change
  • Research and analyse best in class industry processes to support digitization & simplification of customer journeys
  • Plan and design digital strategies encouraging customer retention and customer loyalty
  • Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys

 

Key skills and experience

  • A strong background in retail financial services advisory (preferably change management / regulatory projects experience) and a proven ability to quickly understand the business strategy and objectives.
  • Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making
  • Experience in documenting business case, business process modelling, requirement gathering through workshops
  • An IT background with a solid grounding in technology
  • Experience of working in both Agile & waterfall SDLCs
  • Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven
  • Degree education or equivalent experience
  • Experience of working in a Financial Services advisory role, in a similar organization is advantageous.

 

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package

 

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.

 

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