MS Dynamics Technical Consultant

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Role Overview:

We are looking for an experienced MS Dynamics 365 Technical Consultant with strong expertise in Sales and Customer Service applications. The candidate should have deep technical knowledge of MS Dynamics 365 and Power Platform, with proven experience in customization, integration, and development. This role involves working closely with business stakeholders to deliver robust technical solutions and provide ongoing support.

Key Responsibilities:

• Configure, customize, and extend MS Dynamics 365 Sales and Customer Service modules based on business requirements.
• Administer and maintain MS Dynamics environments, ensuring optimal performance and security.
• Develop and manage Power Apps, Power Automate flows, and related components.
• Implement solutions leveraging Power Platform for business process automation.
• Design and implement integrations between MS Dynamics and other enterprise systems using APIs and middleware.
• Develop and maintain custom Windows services and applications using C# and ASP.NET.
• Provide technical support for MS Dynamics-related queries and issues.
• Collaborate directly with customers to resolve technical challenges and deliver solutions.
• Prepare technical documentation, including solution design, configuration guides, and integration specifications.
• Ensure adherence to best practices in development, deployment, and security.

Required Skills & Qualifications:

• 5–10 years of hands-on experience with MS Dynamics 365 Sales and Customer Service applications.
• Strong technical knowledge of MS Dynamics 365 and Power Platform (administrator and developer roles).
• Proven experience in customizing MS Dynamics based on user requirements.
• Expertise in system integration involving MS Dynamics and third-party applications.
• Proficiency in C#, ASP.NET, and development of custom Windows services/applications.
• Experience working directly with customers on technical support and solution delivery.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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