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Data Center Operations Lead

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Date: Feb 16, 2019

Location: El Segundo, CA, US

Company: NTT DATA Services

Req ID: 40077 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Data Center Operations Lead to join our team in El Segundo, California (US-CA), United States (US).



NTT DATA is currently looking for a Data Center Ops Specialist in El Segundo, CA. 


The Data Center Ops Specialist provides operational support for systems hardware, peripherals and software within NTT Data centers and related facilities. Identifies, isolates, and resolves problems. Works in conjunction with the technical support staff to implement immediate resolutions to more critical problems. Monitors and manages systems consoles for the following: problems, systems availability, production scheduling and control, reports distribution, service level support, administration and controls, equipment operation, backup recovery, procedural documentation, and execution of the disaster recovery plan.


  • Identifies areas of possible automation and/or improvement to provide better customer service and enhance problem resolution techniques.
  • Understands and manages problems utilizing defined problem and change management policies and procedures.
  • Conducts periodic inspections of assigned data centers to ensure production and data center logistic policies are being met.
  • Responsible for rack assignments, assembly, installations and moves.
  • Plans, organizes, and coordinates ongoing data center installations and modifications to meet current and future timelines/demands.
  • Responsible for capturing and reporting metrics to leadership.
  • Responsible for controlling data center inventory.
  • Communicates provisions of data center policies to the corporation and facilitates customer understanding of processes and procedures.
  • Plans and coordinates with facilities to ensure appropriate data center capacity/scalability.
  • Develops solutions to complex technical problems, which may impact multiple work areas
  • Problem Solving – Judgment/Complexity/Ingenuity
  • Guidance – Direction/Planning/Independence/Initiative
  • Relationships – Sphere of Influence/CommunicationKnowledge- Technical/Professional/Business
  • Added Benefit - Person with Scripting and Automation tools knowledge


Basic Qualifications

  • Minimum 3 years of Data Center Operations
  • Minimum 3 years of Systems Administration (one of more of the follow: Linux, Unix, & Windows)
  • Minimum 3 years Service Now
  • Minimum 3 years Leadership of team (5-10 members)


Certifications - Preferred

  • MCSE
  • ITIL


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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