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Desktop Support Specialist - Lexington & Frankfort

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Date: Jan 15, 2021

Location: Frankfort, KY, US

Company: NTT DATA Services

Req ID: 107560 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support Specialist - Lexington & Frankfort to join our team in Frankfort, Kentucky (US-KY), United States (US).

 

We are seeking an experience Desktop Support Technician for a regular, full time position in Lexington & Frankfort, KY.

 

Candidates should have the ability to take ownership, possess patience and be an analytical problem solver.   They should also be a self-starter with a pleasant demeanor with the proven ability to simplify technology issues to non-technical end users.  In addition, candidates need multi-tasking ability and strong documentation skills, in order to record clear and concise notes.

 

      Basic Qualifications:

  • 2+ years IT experience as a Desktop Technician with experience providing IT support duties utilizing extensive troubleshooting skills.
  • 2+ years’ experience with Desktop Support (Onsite and remote)
  • 2+ years’ experience with Windows 7 and 10 Operating Systems and MS Office Suite (including Outlook 2013 or higher)

 

Preferred Skills:

  • Experience with Active Directory (our most used tool)
  • Experience with ticket tracking tools
  • Experience with remote support or desktop support
  • Entry level networking experience
  • General Server/NAS knowledge
  • Application knowledge (Adobe, Java, etc.)
  • ITIL experience/familiarity preferred

 

 

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.


Nearest Major Market: Frankfort

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