Information Security Specialist Advisor

Role Overview

Validate antivirus strategy for all elements of the IT environment, in accordance with the security policies and procedures. -Complete installation of all supported devices, including implementation, testing, reporting, alerting, and operational support resource training -Create, modify, test, and implement approved changes to supported devices based upon customer requirements -Verify system status and health including memory usage and disk space and validation of process execution -Maintain current standard operating procedures and documentation

Role Responsibilities 

• • Experience with design, architecture and implementation of services in the areas of  anti-virus
  • In-depth knowledge and experience with implementing and installing the following technologies:
  • Experience in Implementing and managing Antivirus Projects including Installation, Configuration and troubleshooting of various Antivirus suites like McAfee ePO 4.6, ePO 5.3.
  • Administration of ePO server and Distributed Repositories.
  • Configuring tasks, policies, scheduled scans and adding scan exclusions based on client’s requirement.
  • Performing daily activities, monitoring and remediation of servers/ workstations for virus infections and threats.
  • ePO event logs monitoring and analysis.
  • Vulnerability assessment of Critical Application servers.
  • Excellent oral and written communication skills
  • Evaluate/deconstruct malware through open-source and vendor provided tools
  • Resolve client issues by taking the appropriate corrective action, or following the appropriate escalation procedures
  • Utilize ticketing system and standard operating procedures for effective call processing and escalation to adhere to client Service Level Agreement (SLA)
  • Perform all tasks required per shift including reporting, monitoring, and turnover logs
  • Evaluate the type and severity of security events by making use of packet analyses and in-depth understanding of exploits and vulnerabilities
  • Confidently communicate technical information to NTT Data Services client base and internal technical team members
  • Participate in knowledge sharing with other analysts and develop efficient customer solutions
  • Maintain a working knowledge of local security policies and execute general controls as assigned

Role Requirements 

• • Eight to ten years’ experience with Cylance Antivirus and Cylance Endpoint Protection.
  • Eight to ten years’ experience with McAfee Virus Scan, ePolicy Orchestrator
  • Eight to ten years’ experience with McAfee Host Intrusion Prevention or Cylance Host Intrusion Detection -Windows operating systems
  • Internet connectivity and protocols (TCP/IP) -Enterprise Security Information Management systems -Networking knowledge and experience -Investigative and analytical problem solving skills
  •  

Role Preferences

• • Vendor Certifications from Symantec/McAfee/Cylance/Sophos
• Other Vendor Certifications like MS Defender, Trend Micro, Carbon Black

Typical Years of Experience

• • 8-10 Years relevant work experience