Salesforce Test Automation Engineer

Req ID: 360471 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Test Automation Engineer to join our team in GUADALAJARA, Jalisco (MX-JAL), Mexico (MX).

Key Responsibilities

• Develop, maintain, and execute automation test scripts using Copado Robotic Testing (CRT) for Salesforce (Lightning).
• Build and manage automated suites for regression, smoke, and functional testing across Salesforce releases.
• Collaborate with Product Owners, Salesforce Admins/Developers, and QA leads to refine acceptance criteria and test coverage.
• Validate Salesforce functionality across objects, flows, approvals, integrations, and security model changes.
• Analyze automation failures, troubleshoot root causes (data, permissions, UI changes, environment issues), and drive defect resolution.
• Maintain test assets, test data needs, and documentation; report execution metrics and quality status.
• Support agile delivery: participate in planning, daily syncs, demos, retros, and release readiness checkpoints.

• 6–10 years in QA with strong test automation experience.
• Salesforce testing experience is mandatory (Lightning Experience).
• Understanding of standard/custom objects, fields, record types, page layouts, flows, validation rules
• Working knowledge of profiles, permission sets, sharing/access, and common causes of access-related test failures
• Hands-on experience with Copado Robotic Testing (CRT) (required).
• Strong knowledge of test design techniques, defect lifecycle, and regression management.
• Experience working in distributed teams and communicating status to stakeholders.
• Ability to work independently and manage multiple concurrent testing asks.

• Copado CI/CD knowledge (pipelines, deployments) and how releases impact test automation.
• Experience integrating automation runs into CI pipelines (Jenkins/Azure DevOps/GitHub Actions).
• Experience with Service Cloud/Sales Cloud domains, console apps, CTI, or Omni-Channel (if applicable).
• Familiarity with test management tools (Jira/Xray/Zephyr/ALM).
• Key Competencies
• Strong analytical and troubleshooting skills (UI changes, selectors, data issues, permissions).
• Clear communication and documentation skills.
• Quality-first mindset with focus on stability and maintainability of automation suites.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.