Network Infrastructure & Smart Hands Specialist - Onsite in Grand Rapids, MI

Req ID: 392649 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Infrastructure & Smart Hands Specialist - Onsite in Grand Rapids, MI to join our team in Grand Rapids, MI, Michigan (US-MI), United States (US).

Job Description: 

Manages the implementation, operation, and maintenance of highly complex networks within Health’s enterprise data centers supporting critical system-wide voice and data applications. Provides leadership of projects; contributes to the design of telecommunications/network systems; translates business parameters and objectives into functional and/or technical requirements; provides technical direction to less senior infrastructure staff, contractors, and vendors; configuration of systems; handles problem resolution; participates in the development of standards, policies and procedures; provides escalation support and subject matter expertise for chronic issues; and ensures adherence to industry best practices and home office standards for both project implementations and ongoing upgrades. Position requires significant detail and effort around planning and change management.  Day to day delivery of all move, add change (MAC) requests including hardware installs and network cabling. Completing hardware break/fix tickets such as troubleshooting hardware and connectivity issues and replacement of hardware components.  Coordinating with Trinity Health third parter vendors and escorting on site as required.  Be part of on call rotation and provide afterhours support when required.  Perform health and QA checks for the IT closets at the facilities. Basic qualification:  Minimum of 5 years of healthcare operations network, telecommunications, and datacenter onsite smart hands experience.  Desire CCNA certification or working toward it.
Here are the preferred locations or proximity for 4 backfill RRs:Syracuse, New YorkAlbany, New YorkGrand Rapids, MichiganDavenport, Iowa  

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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