Banking Operations Associate

Job Details:

• Analyze SWIFT messages (MT103, MT202, MT199/MT99, MT750, etc.) to identify potential sanctions risks.
• Review and interpret SWIFT messages with strong knowledge of sanctions screening requirements.
• Audit all SWIFT message types to ensure compliance with applicable sanctions regulations and standards.
• Escalate sanctioned or suspicious transactions to appropriate management and compliance teams.
• Identify discrepancies, missing information, and unusual transaction patterns for further investigation.
• Consistently achieve SLAs, quality standards, and productivity targets.
• Ensure adherence to internal controls, regulatory requirements, and risk management policies.
• Strong Knowledge required in SWIFT, SEPA, and cross-border payments across multiple currencies.
• Manage transactions involving Nostro and Vostro accounts with accuracy and compliance.
• Utilize SWIFT-related tools such as SWS, FAQ Connector, and SSW systems effectively.
• Participate in business-driven training programs to enhance operational and compliance knowledge.
• Actively contribute to team meetings, customer calls, and process improvement discussions.
• Maintain high accuracy and attention to detail while handling financial transactions and investigations.
• Support compliance initiatives by promptly reporting potential regulatory or sanctions concerns.

Job Requirements & eligibility Criteria:

• 2–4 years of experience in Banking BPO operations with exposure to payment processing and compliance functions.
• Bachelor’s degree in Commerce, Business Mathematics, Statistics, Accounting, Finance, or a related discipline.
• Strong understanding of SWIFT message formats and sanctions screening principles.
• Knowledge of banking operations, inward and outward payments, and cross-border transaction processing.
• Excellent analytical skills with strong attention to detail and accuracy.
• Proficient in Microsoft Excel and financial analysis tools for data review and reporting.
• Effective written and verbal communication skills with the ability to convey information clearly.
• Proven ability to work under tight deadlines and manage multiple priorities efficiently.
• Flexible to work in scheduled shifts to support business and client requirements.
• Strong English communication skills, both oral and written, to interact effectively with clients and stakeholders when required.