Accounting Team Lead

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Date: Apr 22, 2025

Location: Guadalajara, JAL, MX

Company: NTT DATA Services

We are looking for a AP Team Lead who will be will be part of the Invoice processing and payment team, whose primary responsibility is to be responsible for managing the overall functions of accounts payable team. That includes timely process and pay the invoices to vendors. The role also encompasses the responsibility of timely response to internal / external queries and including activities like month end close. Strong knowledge for SAP and Ariba is a must have.

 

Key Responsibilities include:

 

a)    In depth Knowledge of overall accounts payable activities i.e. invoice processing, payment disbursement, Vendor Management, Travel Expenses settlement, month end and reconciliation activities regarding accounts payables.
b)    Responsible for responding to queries of client and suppliers and ensure timely payment disbursement to all the vendors.
c)    Ensure all AP processes activities are in accordance with Company’s Policy and Internal Controls are in place to minimize/ eliminate the errors; audit and review work for accuracy and compliance.
d)    Assisting Supervisor to establish the SLAs and adhere to same where needed and continually review current processes & procedures and evaluate efficiency to meet or exceed those SLAs. 
e)    Provide timely reports and dashboards on key performance indicators (KPI's), compliance and non-compliance areas.
f)    Continually evaluate & update SOPs & ensures that process adhered to it.
g)    Continually evaluate and share AP Best Practices/Guidelines among team.
h)    Analyze and resolve complex or difficult problems presented by subordinates, and escalate appropriately to the senior management. 
i)    Facilitate resolution of customer grievances in a timely manner and ensure superior levels of Service promises are met. 
j)    Ability to lead the “Knowledge Transfer” phase of Transition. 
k)    Handle Internal, Transactional and Statutory audits and perform back up duties for Team members, as necessary.

 Management & Leadership:

l)    Ability to manage the daily operations and activities of Accounts Payables resources team and ensure all KRAs are met. 
m)    Ability to manage HR related matters for the direct reports
n)    Take the lead in maintaining good team environment, identifying and recognizing team efforts, and promoting activities that build rapport within the team.
o)    Identify opportunities for the team to own greater responsibilities and create transition plans where required. 
p)    Manage Escalations, identify root cause and come up process improvement and put controls in place

 

Training & Project Management:

q)    Identify learning and development needs of team resources, creating and facilitating appropriate internal learning materials and actively supporting on-going development & growth initiatives 
r)    Develop and be accountable for Project work plans, ensuring all tasks are delivered in a timely/cost effective manner, anticipating scope issues and obtaining agreement on changes to work plan

 

Key Performance Parameters

•    Turn Around Time for Invoice Processing
•    Volume of invoice processed in a month
•    Accuracy of invoice processed
•    Speed of response to internal / external queries

 

Essential Knowledge and Analytical Skills

  • MS Word/Excel/Outlook/SAP
  • Fluent in business English and Spanish; both written and verbal communication skills essential.
  • Should be a Good Team Player & Process driven person

 

Managerial and Soft Skills

 

  •  Strong training/facilitation skills with experience in developing instructional materials and documentation
  • Demonstrated ability to manage toward optimal utilization of resources
  • Ability to embrace ambiguity and be an effective change leader
  • Self-starter, ability to work independently, using excellent business judgment
  • Must demonstrate a strong commitment to integrity, internal controls and data privacy
  • Service minded leader with extensive background in leading and developing large cohesive teams


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