Indirect Professional Services Manager - Category focus is IT Labor and / or Consulting Services

At NTT Global Sourcing, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT Global Sourcing and for the people who work here.

NTT Global Sourcing currently seeks a Indirect Professional Services Manager - Category focus is IT Labor and / or Consulting Services to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Indirect Professional Services Manager - Category focus is IT Labor and / or Consulting Services 

At NTT Global Sourcing, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT Global Solutions and for the people who work here.

NTT Global Sourcing currently seeks an Indirect Professional Services Manager - Category focus is IT Labor and / or Consulting Services to join our team in Guadalajara, Mexico.

This is an Individual Contributor role. 

Responsibilities 

Responsible for strategic alignment and integration of activities between various NTT Operating Companies for providing IT and Telecom Services globally. Fully accountable for the success of IT Labor and Consulting Services strategy and business support within the NTT Global Sourcing organization. Determine strategy and set policy and direction as it pertains to INDIRECT category management (IT Labor and Consulting) across NTT. Own a significant number of measurable functional and strategic goals and priorities directly related to the role. Assume responsibility for the successful implementation of business plans including determining client partnerships, market strategy, and savings objectives related to management of INDIRECT spend with a focus on labor, consulting, travel, and HR solutions and related services across NTT Operating Companies, NTT accounts and delivery organizations globally

Skills and attributes:

• Category focus is IT Labor (Staffing and Managed Services) and / or Consulting Services pose for positive interaction at a VP and CEO level for internal NTT Operating Companies and Suppliers
• Develop RFPs and lead strategic negotiations for opportunities between $10 Million to $100 Million USD
• Global experience with positive results of culturally diverse organizations
• Establish a global strategic direction for multiple NTT Operating Companies
• Effective at leading organizational behavior changes
• Ability to be self-managed and a self-starter
• Positive, upbeat, energetic team player that leads by example
• Ability to manage organizations and partners to produce outcomes and gain consensus
• Comfortable working in ambiguity while developing new processes
• Experience with developing contract language for business terms
• Prefer financial forecasting, P&L, and savings forecast experience
• Strong negotiations experience with defined business tactics
• Experience in other procurement areas including travel and HR solutions and roles to demonstrate versatility is a plus
• Other IT business, leadership, or delivery roles outside of procurement / supply chain would be positive    

Experience Required

• 10 years of procurement or equivalent business experience
• Must have hands-on experience managing global spend of at least $10 million of INDIRECT spend and delivery on a global basis for IT Labor and Consulting Services and be able to demonstrate a track record of effectively driving cost savings and performance improvement while in such a role.
• 10+ years or experience as a hands-on leader able to drive a number of major, complex INDIRECT cost reduction projects while simultaneously providing leadership to direct reports who are likewise driving critically important projects in the INDIRECT category of IT Labor and Consulting Services.
• 10+ years of experience with INDIRECT vendor sales and pricing models, as well as support and maintenance services - as practiced by the major INDIRECT IT Labor and Consulting Services vendors across the globe. Must have demonstrated ability to effectively manage commercial and strategic relationships on a global basis with Tier-I INDIRECT suppliers, including proven ability to engage strategically at the VP and C-level with key suppliers.

• 8+ years of experience in defining and driving strategy of aspects supply chain direction in a global, multi-BU environment – including strategic planning, demand management, relationship developing, performance measurement, negotiations, and optimization.

Educational Requirements:

Bachelor degree is required, preferably in Engineering, Science, Mathematics, Computer Science, Information Technology or an equivalent technical discipline.

An advanced degree in one of these disciplines and/or an MBA is preferred.

Other Skills:

• Strong analytical skills.  Must be able to assess historical spend and asset usage data from multiple disparate sources, analyze the data and layout coherent, data-driven roadmaps to achieve cost reductions and/or operational improvements.   
• Able to analyze the current state of practices within NTT Global Sourcing and NTT Operating Companies across INDIRECT sub-categories IT Labor and Professional Services of spend involving multiple INDIRECT IT Labor and Professional Services vendors and collaborate with stakeholders to forge comprehensive supply chain strategies that increase leverage and drive commercial improvements with these INDIRECT vendors.
• Must be able to assess ‘best practices’ and ‘pricing benchmarks’ in the industry and compare these across Operating Companies, accounts, BUs and regions. Develop gap analysis relative to these practices/benchmarks to help identify savings and improvement opportunities. Develop strategies that create leverage to close gaps while delivering improved economics and/or operational performance to NTT.
• Able to analyze current INDIRECT Agreements and assess alignment with end-customer Agreements. Where misalignments exist, develop and implement strategies that improve alignment.  Collaborate with internal stakeholders to garner support for such improvement initiatives.
• Must be skilled in ability to work across multiple accounts and delivery organizations globally to build aggregated demand forecasts for selected indirect spend and incorporate aggregated demand into negotiation strategies to increase buying power.  Demonstrated ability to manage an effective on-going demand management process, and work closely with colleagues in Sales and Operations (S&OP) planning to ensure ever-changing demand requirements are properly reflected and managed.
• Across all NTT INDIRECT supply chain and delivery, must have ability to analyze the various asset acquisition practices and identify opportunities to reduce cost and/or risk by improving these practices where such opportunities exist. Further, partner with account leadership and regional delivery leads to drive such cost reduction initiatives into the accounts as it relates toIT Labor and Professional Services.
• Must have strong verbal, presentation and written communication skills with the ability to communicate effectively with Leadership within NTT and be able influence Leadership on key strategic initiatives that involve challenging ‘Change Management’ elements. 
• Highly skilled in financial analysis, and able to communicated effectively with Finance organizations.  This includes investment ROI analysis, lease vs. buy modeling, capital planning and justification, asset valuation analysis, make vs. buy modeling and ‘should cost’ analysis. 
• Proficient in the use of all Microsoft Office products.
• Ability to foster enthusiasm and drive to succeed from team members, and lead by example.

Impact/Scope

• Manages organization-wide plans that impact multiple business units and functions globally.
• Regularly interacts with Managers, VPs and SVPs internally and externally.

Complexity

• Works across multiple businesses and/or regions to meet business needs in a cost-effective and expedient manner.

#LI-NAM

This is a full-time salaried position with a group company within NTT Global Sourcing.  Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities.  We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT Global Sourcing

NTT Global Sourcing specializes in strategic sourcing, will bring together the procurement volume of each NTT Group company and engage in centralized price negotiations.  NTT Global Sourcing will execute comprehensive agreements with global vendors, etc. for hardware, software, and services purchased in common by each Group company. Each Group company will individually procure products and services from each global vendor, etc. based on the comprehensive agreements executed by the procurement company.

Through such activities, NTT Global Sourcing will work to improve the presence of the NTT Group in the global market, formalize our strategic partnerships and creating innovative services to clients.

NTT Global Sourcing, headquartered in Plano, Texas, is a division of Nippon Telegraph and Telephone Corporation, a partner to 88 percent of the Fortune 100.

Req ID: 84141