L2 Support

Req ID: 221818 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L2 Support to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Requirements:

• Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required
• Good hands-on expertise on Unix and SQL
• Good knowledge on scripting languages
• Work on supporting Product servers and clients on cutting-edge platforms.
• Contribute to our continuous improvement and continuous delivery
• Continually focus on enhancing the performance of the applications
• Work effectively in collaboration with other team members
• Provide technical feedback and support to Development teams
• Perform detailed RCA of issues in production, and implement corrective actions
• Validated collaboration and communication skills, being able to lead in a global environment

Basic Qualifications:

•  3+ years of relevant experience in application Maintenance and Support.
• Unix, SQL and knowledge of other scripting languages
• Knowledge of programming language – preferably Java

#LI-LATAM

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.