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Networking Advisor

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Date: Sep 11, 2021

Location: Guadalajara, JAL, MX

Company: NTT DATA Services

Req ID: 135604 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Networking Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

  • Configuration, administration and  troubleshooting of next Generation FIREWALLS: Palo Alto, Checkpoint, Cisco ASA.
  • Troubleshooting of routing and switching. 
  • Use of Service Now ITSM tool to initiate, respond, and track tickets 
  • Creates reports and analyzes metrics 
  • Adheres to Change Management processes and procedures 
  • Follows SOPs 
  • Monitors network performance, troubleshoots issues and deploys solutions 
  • Plans and implements upgrades and install new equipment 
  • In-depth knowledge of TCP/IP Protocols 
  • Functional understanding of a diverse set of networked applications and terms requiring application traffic management solutions, including HTTP, HTTPS, SSH, FTP, DNS, NTP, NAT and others. 
  • DMZ Network infrastructure knowledge including topology, security policies, firewalls, and the L2/L3 switch and router infrastructure is required - Inform management in a clear, concise, and timely manner of any customer or technical issues 
  • Satisfactorily complete and maintain quarterly internal training and certification standard - Experience managing across the ITIL Service Lifecycle Framework with specific knowledge of the Service Design Coordination, Transition Planning & Support, and Release & Deployment Management processes - Excellent Verbal Skills 
  • Ability to communicate effectively with people who have varying degrees of technical expertise 
  • Ability to produce quality documentation (understand the difference between standard, best practice, design & process documents 
  • Participate on On-call rotations.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

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