SAP Supply Chain Execution Functional Support

Req ID: 55235 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a SAP Supply Chain Execution Functional Support to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Roles and Responsibilities include, but are not limited to:
The MM Role applies principles, concepts and techniques of skills in supporting solutions to achieve client satisfaction. Interpersonal skills are a key component of the position as it interacts with company and client managers and identifies additional solutions to incidents in client organization on a daily basis. Performance is typically measured by completion of deliverables, team feedback and/or achieving Service Level Agreement (SLA) targets.
Qualifications

Required Skills:

• Qualified candidates must have 2+ years production support experience including offshore/on-shore staffing models with at least 5 years of overall SAP experience
• Experience and deep knowledge in SAP Materials Management with emphasis on Supply Chain Execution operating on the SAP ECC platform.
• Broad based configuration experience including implementations and production support within MM and SAP
• Solid understanding/knowledge of integration points across modules and processes
• Demonstrated track record of delivering results for projects & support teams meeting objectives in a high-performance team oriented environment
• Strong core consulting skills – English communication (oral & written), organization and planning, customer-facing and interpersonal
• Well-developed system problem solving skills having solved complex business problems within or across functional areas in SAP
• Designed and developed functional specifications
• Experience with change management controls and testing needed to progress changes into a production environment
• Ability to learn and participate in SAP Supply Chain Planning monitoring activities – and perform associated corrective actions when failures occur
• Ability to work on a late day schedule/shift (e.g. 3 to 11PM)
• Ability to perform some limited off shift / after hours support activities (e.g. emergency assistance)

Desired Skills:
• Exposure to multiple versions of SAP and other applications that run on the NetWeaver platform
• Knowledge of ITIL concepts and practices.
• Experience with SAP S4/Hana
• Experience with SAP Supply Chain Planning and Advanced Planner & Optimizer functionality.
• Ability to travel once or twice a year to customer facilities in the US.

Minimum Educational Requirements:
• Bachelor's Degree preferred.

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.