SYSTEMS Administration Specialist Advisor(Wintel- Mexico)

Req ID: 100023 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SYSTEMS Administration Specialist Advisor(Wintel- Mexico) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

• Install, configure, tune, maintain, and monitor Windows 2003/2008 Enterprise server

• • Provide Windows server administration within an Active Directory environment

• • Use monitoring tools  to oversee multiple Wintel systems operating within a defined support operations area

• • Troubleshoot Wintel systems with remote technology such as iDRAC and RDP

• • Collaborate with clients to develop, implement, and review customer relations service improvement programs

• • Implement core business processes and assist the client with process improvement initiatives

• • Recommend changes to policies and establish immediate procedures

• • Ensure that service is delivered on time and within budget by maintaining communication with customer staff and management

• • Interact with subordinate supervisors, customers, and/or functional peer group managers

• • Analyse, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications

• • Coordinate hardware and software installations, as well as upgrades

• • Isolate and diagnose common Wintel system problems and document system events to ensure continuous functioning

• • Coordinate and monitor troubleshooting, testing, upgrades, and configuration of Wintel (Windows / VMware) system files and services

• • Prepare for and prescribe approaches to possible downstream implications

• • Utilize standard corporate tools to record change and problem activities

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.