Software Development Advisor

Req ID: 334323 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Comprehensive responsibility breakdown, skills matrix and soft skills for Mainframe CICS/MQ Administrator.

Years of experience required: +15 yrs

Responsibilities:

Product Install\Upgrade

Product install\upgrades\maintenance of CICS and MQ.

CICS Knowledge

Deep understanding of CICS architecture, transaction processing, BMS, and macro-level commands.

MQ Administration

Expertise in configuring, monitoring, and troubleshooting IBM MQ environments.

System Configuration

Ability to tune CICS and MQ for performance, reliability, and scalability.

Performance Monitoring

Use of tools like RMF, SDSF, and SMF to analyze system metrics and optimize throughput.

Security Management

Familiarity with RACF, encryption, and access control mechanisms within CICS/MQ.

Backup and Recovery

Knowledge of disaster recovery drills, data replication, and failover strategies.

Integration Skills

Experience integrating CICS with DB2, IMS, APIs, and middleware like z/OS Connect.

Troubleshooting

Proficiency in dump analysis, debugging tools, and resolving system anomalies.

Documentation & Communication

Ability to write clear technical documentation and collaborate across teams.

Continuous Learning

Engagement with training platforms like IBM Z Xplore and Interskill Learning3.

Skills Matrix:

Competency Area

Skill Focus

Proficiency Level

Tools / Technologies

CICS Administration

Region setup, transaction flow, BMS, resource definitions

Advanced

CICS TS, CICS Explorer, BMS, EXEC CICS, DFH commands

MQ Administration

Queue/channel configuration, message handling

Intermediate

IBM MQ Explorer, runmqsc, amqsput/amqsget

System Configuration

Performance tuning, scalability, reliability

Competent

z/OS, PARMLIB, SYSIN, SMPE

Performance Monitoring

Metric analysis, throughput optimization

Intermediate

RMF, SMF, SDSF, OMEGAMON

Security Management

Access control, encryption, RACF policies

Intermediate

RACF, AT-TLS, SAF, Top Secret

Backup & Recovery

Disaster recovery planning, failover testing

Competent

DFSMShsm, FDR/ABR, GDGs, HSM

Integration and Messaging

Middleware and database connectivity

Competent

z/OS Connect, CICS-DB2, IMS, APIs, MQSeries, WAS

Troubleshooting

Dump analysis, debugging, root cause isolation

Advanced

IPCS, Abend-AID, Xpediter, SYSLOG, SYSVIEW

JCL & Utilities

Batch job scripting, dataset management

Intermediate

JCL, IDCAMS, IEBCOPY, IEBGENER

Documentation

Change records, technical write-ups

Competent

Confluence, SharePoint, Word, Excel

Soft Skills:

Problem-Solving

Critical for diagnosing complex system issues and implementing effective solutions.

Communication

Enables clear interaction with developers, DBAs, and business stakeholders.

Teamwork

Supports cross-functional collaboration in large enterprise environments.

Adaptability

Helps navigate evolving technologies, business needs, and unexpected outages.

Attention to Detail

Vital for precision in configuration, security, and performance tuning.

Time Management

Balances multiple systems, tasks, and priorities efficiently.

Emotional Intelligence

Maintains composure and empathy during high-pressure incidents or escalations.

Mentoring & Coaching

Fosters knowledge sharing and supports junior team members.

Customer Orientation

Aligns technical decisions with business goals and user experience.

Conflict Resolution

Helps manage disagreements constructively within technical teams.

#LI-LATAM

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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