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Tech Transition Solutions Architect (Remote)

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Date: Jul 30, 2022

Location: Guadalajara, JAL, MX

Company: NTT DATA Services

Req ID: 126986 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Tech Transition Solutions Architect (Remote) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Specific Job Responsibilities:
In this role, the Transition Technical Architect will be responsible for:


  • Creating technical solutions for multi-million-dollar outsourcing opportunities
  • Ensuring compliance with technical and contractual requirements of RFPs
  • Assisting with RFPs/RFIs, and other technical questionnaires
  • Operating in a fast-paced environment where every detail counts and responsiveness is an absolute necessity
  • Deliver business, technology and overall technical solution planning and execution of the design process for sales pursuit efforts
  • Collaborate with the various internal and external teams in pursuit of new business contracts
  • Early engagement in the sales cycle to understand customer requirements and business drivers
  • Align customer requirements and NTT DATA Services service portfolio to win new business engagements by leading infrastructure solutions development for various technologies within the technical service area
  • Provides the vision and strategy to customer and NTT DATA Services internal teams to develop scalable, repeatable processes and solutions to enhance NTT DATA Services competitiveness
  • Integrate existing service offerings into new deals
  • Partners with Sales Executives to position NTT DATA Services value
  • Initiative to include emerging and acquired technologies in the solution   


Required Skills:


  • Organizational expert within defined service and/or subject area
  • Expert understanding of the impacts of emerging business trends and their implications for NTT DATA Services and its customers
  • Experience with RFP responses
  • Capable of creating detailed cost models and working with sophisticated Excel financial workbooks
  • Excellent verbal/written communication skills
  • Strong analytical and problem-solving skills
  • Ability to organize and prioritize work flow, multi-task and work independently
  • Effectively communicate with all levels of management, peers, and potential customers
  • Willing and able to travel up to 20-40% depending on opportunity and technical service area



Tower Specific Required Skills


  • Expert in ITIL based transition management and transition project creation
  • Functional working knowledge of the NTT DATA Services transition management delivery processes (preferred)
  • Ability to take contractual transition and transformation requirements and included them in final solution and contract
  • Functional best practice knowledge of one or more regional (Americas, EMEA, AJP, BRIC, etc.) HR workforce transitions
  • Industry recognized technical certification(s) in one or more designated technical area and OEM is highly recommended
    • ITIL V3 Foundation (minimum)
    • ITIL V3 Intermediate Level (preferred)
    • ITIL V3 Expert Level (desired)
    • ITIL V3 Master Qualification (desired)
    • Project or Transition Management experience (preferred)
    • PMP certification (preferred)


Minimum Educational Requirements:


  • 10+ years relevant experience with Bachelor's Degree, or equivalent 
  • 8+ years relevant experience with Master's Degree in Science, Business Administration, or Information Technology preferred
  • In depth Project and Program management experience on IT outsourcing and managed services contracts for infrastructure management, 10+ years preferred
  • In depth experience in creating and managing the creation of infrastructure outsourcing solutions and cost models, 10+ years preferred



About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

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