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Quality & Performance Advisor ($5K SIGN ON BONUS)

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Date: Sep 2, 2022

Location: Guam, GU, US

Company: NTT DATA Services

Req. ID: 161091

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.


NTT DATA Services currently seeks a Quality & Performance Advisor with in-depth knowledge of the Navy's Quality Assurance program to join our team in Guam. The selected candidate's role will be to perform as the Assistant QA Officer utilizing their practical knowledge of the nature and operations of submarine repairs /refurbishments and the materials, facilities, and capabilities of the various repair activities available to perform the repairs and alterations.


 Job Responsibilities Include:

  • Perform work that requires a practical knowledge of the nature and operations of submarine  repairs/refurbishments, and the materials, facilities, and capabilities of the various  repair activities available to perform these repairs and alterations. 
  • Understand the unique requirements of nuclear- powered vessels, SOC, FBW and SUBSAFE, and the QA and objective quality evidence required of such repairs.
  • Administer a Departure from Specification (DFS) system for submarines to:
  • Establish and maintain systems of processing requests for DFSs.
  • Review and evaluate DFS requests and obtain clarification of technical specifications from military customer, where appropriate
  • Assist Ship's Force in preparing and processing Departure from Specifications (DFS) as allowed by JFMM. Obtain customer approval of DFS when required by the appropriate military customer directive, technical specification or manual.
  • Ensure submission of form 4790/2K to document DFS required action in CSMP.
  •  Maintain files of outstanding DFSs; Aggressively pursue clearing of DFSs.
  • Advise and assist the Material/Quality Assurance Officer on matters pertaining to Quality Assurance, SOC, FBW and SUBSAFE programs including:
  • Organize and implement a QA program to carry out the provisions of the Joint Fleet Maintenance Manual (JFMM) and P-9290.
  • Organize and implement a program for submarines to verify performance of required maintenance to sustain the material condition necessary to support URO to authorized operating depth.
  • Ensure ship’s certification continuity report for submarines, when required by JFMM, is received before the ship is underway. Review the ships underway certification continuity report to ensure that it is in the proper format and includes all reports required.
  • Perform audits of forces afloat controlled work procedures following dry-docking and depot-level availabilities.
  • Perform annual SUBSAFE/SOC/FBW awareness training for staff members that routinely review SUBSAFE/SOC/FBW objective quality evidence and makes determinations on SUBSAFE/SOC/FBW DFSs and performs other SUBSAFE/SOC/FBW work oversight functions.
  • Provide monthly training to submarine QA and Assistant QA Officers on topics and requirements from the JFMM, SUBSAFE manual and other technical manuals as directed by the Material Officer.


Basic Qualifications:

  •        Bachelor’s degree in Information Technology, Business Administration, Quality Systems & Improvement Management, or other Liberal Arts degree or an equivalent combination of   education and work experience
  •        Requires a Secret Clearance
  •  8+ years' of experience in developing submarine work procedures and test equipment certification requirements.
  •  8+ years'  of experience  in the operation of submarine systems and equipment.
  •  8+ years of experience in the JFMM, SUBSAFE/SOC requirements, and submarine repair instructions.
  •  8+ years’ of  experience interpreting and implementing a broad range of management policies in automated modernization management systems.
  •  8+ years’ of experience in submarine maintenance, IMA, or submarine repair.
  •  4+ years ‘of experience as a Ship’s 3M Coordinator and/or monitoring the 3M system while working in a Submarine Material Office (N4 Squadron, FMA, NSSC, Shipyard or higher).


     In accordance with Executive Order 14042, a candidate for this role must be fully vaccinated for COVID-19 by December 8, 2021 or their start date, whichever is later, 

     subject to the provisions and exceptions of EO 14042 and applicable law.


Preferred Qualifications:

  •  Excellent analytical and problem-solving ability.

  •  Must be detail-oriented and have the ability to deliver on time and work under deadline pressure.

  •  Passionate about learning new technologies and finding innovative solutions.



About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email for assistance.

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