BPO Team Lead

A Team Leader in the banking domain, specifically in Anti-Money Laundering (AML) process, plays a crucial role in overseeing AML operations, managing teams, and ensuring compliance with regulations. Here's an overview of the roles and responsibilities:

Roles and Responsibilities

1. Team Management: Supervise and manage a team of AML professionals, providing guidance, coaching, and feedback.

2. AML Process Oversight: Oversee AML processes, including customer due diligence, transaction monitoring, and suspicious activity reporting.

3. Compliance: Ensure compliance with AML regulations, laws, and internal policies.

4. Risk Management: Identify and mitigate potential AML risks, implementing controls to prevent money laundering and terrorist financing.

5. Training and Development: Provide training and development opportunities to team members, enhancing their AML knowledge and skills.

6. Investigations: Oversee investigations into suspicious activities, ensuring timely and effective resolution.

Experience Needed

1. AML Experience: Typically 5-7 years of experience in AML, with a strong understanding of AML regulations, laws, and processes.

2. Regulatory Knowledge: Familiarity with AML regulations, such as the Bank Secrecy Act (BSA), and Financial Action Task Force (FATF) recommendations.

3. Risk Management: Experience with risk management principles and practices, identifying and mitigating AML risks.

4. Leadership Skills: Proven leadership skills, with experience in managing teams and motivating staff.

5. Analytical Skills: Strong analytical skills, with ability to identify and investigate suspicious activities.

6. Communication Skills: Excellent communication skills, with ability to interact with stakeholders, including regulators and law enforcement.

Typical Background

1. AML or Compliance: Strong background in AML or compliance, with experience in financial institutions or regulatory agencies.

2. Certifications: Relevant certifications, such as the Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crimes Specialist (CFCS) can be an added advantage.