Finance & Accounting Sr Associate

AR Collections – Finance & Accounting Sr. Associate

Job brief

We seek a competent Collection Specialist to contact clients and collect outstanding payments. Person must strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness.

Minimum Experience, Education and Certifications

• Graduation in Commerce, MBA - Finance or equivalent combination of education in the finance domain

• Requires 1-3 years relevant experience

Technical Skill

• Solid knowledge of relevant accounting principles

• Solid data analysis skills

• Problem resolving skills and should be a team player

• ERP – SAP (preferred)

• Working knowledge of MS Office and databases

Soft Skills

• Knowledge of billing procedures and collection techniques

• Proven experience as a Collection Specialist or similar role

• Comfortable working with targets

• Patience and ability to manage stress

• Excellent communication skills (written and oral)

• Skilled in negotiation with clients

Job Responsibilities

• Monitoring accounts to identify overdue payments

• Finding and contacting customers to arrange debt payoffs

• Keeping accurate records and reporting on collection activity

• Investigate historical data for each debt or invoice

• Take actions to encourage timely debt payments and as per contractual terms

• Process payments and refunds

• Resolve billing and customer credit issues

• Report on collection activity and accounts receivable status

• Ensure all payments are timely and correctly applied.

• Should have exposure on DSO calculation.

• Sending weekly Statement of Account, open AR report and unapplied Payment report to the Management.

• Provide timely remittance to cash application team and support them to apply the payment timely and correctly.