General & Op Acctng. Specialist

Job Description

Function

 Account Receivable

Cost Center

 TBD

Location

 Gurgaon

Region

 TBD

Position

Assistant Manager

Grade

 G8

Reporting to

Senior Manager

Process Category

 Account Receivable

Shift Time

TBD

Salary Range

Min.

Max.

-

-

Functional Role (Job Description)

We are looking for a competent AR Supervisor to ensure accurate records of cash received into the Business from clients are maintained and to oversee the procedures to reduce the amount of unpaid debt the company incurs. To ensure an accurate and up-to-date AR picture is available, to assist in driving down debt. You will also be responsible for negotiating extensions with clients or write-off requests. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit.

Essential

Desirable

Education Background

Graduate in Commerce.

 MBA/ICWA/CA (Intermediate) a plus

Work Experience

 5 to 8 years in Order to Cash process of which 2 to 3 in a Supervisory role.  Prior experience in Contracts set-up role is a must. Proficiency in ERP systems and Excel required

 SAP ERP experience preferred

Key Responsibilities

• Preparation of Monthly AR Dashboard and leading review meetings with leadership
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes
• Implement collection policies and procedures to avoid excessive outstanding credit
• Exposure to DSO (Days Sales Outstanding) calculation and invoicing types
• Meet all Accounts Receivables KPIs and SLAs
• Accomplishes results by communicating job expectations, planning, monitoring, and appraising job responsibilities
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality issues, and recommending system improvements
• Timely review of audit queries and process overview sessions with auditors
• Provides support and written documentation for SOX controls and audits
• Ensures transaction integrity while utilizing internal and external tools
• Continuous process improvements for AR
• Expert in handling complex/manual processes while engaging with multiple stakeholders at a global level
• Experience in resolving/closing historical open line items
• Communicating clearly on progress, challenges, and results to stakeholders
• Negotiating with customers in cases of non-payment
• Preparing monthly feedback reports on payment collections

Key Performance Parameters

1 – Work Accuracy | 2- Timeliness of Deliverables | 3- Stakeholder Communication | 4 - Analytical Problem Solving | 5 - Tool & Technology Proficiency

Essential Knowledge and Analytical Skills

MS Office /Outlook

Fluent in business English; both written and verbal communication skills essential

Open to work in Flexible Shifts & Hybrid Work Environment

Extended hours may be required in meet deadlines. It would be required to work with colleagues across different geographies and time zones

Must demonstrate a strong commitment to integrity, internal controls and data privacy

Managerial and Soft Skills

Should be a Good Team Player & Process driven person

Must be able to manage multiple priorities and able to work well in a fast paced, dynamic environment

Fluent in business English; both written and verbal communication skills essential

Open to work in Flexible Shifts & Hybrid Work Environment

 Test to be Administrated

 NA

Additional Information

 NA