BPO T&S Operations Specialist

General Accounting – Assistant Manager

The Company

NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29

telecommunications and services company based in Japan. We operate with 1,40,000 professionals in over 50

countries. Every day around the world we help clients explore new ways to respond to market dynamics with

flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.

For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and

technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end

administrative services help streamline operations, improve productivity and strengthen cash flow to help our

customers stay competitive and improve member satisfaction.

The Opportunity

Our client is a leading global provider of Finance and Accounts solutions. They provide accounting solutions that help corporations and financial institutions. As a core member of our Finance and Accounting team you will be working with experienced industry professionals to deliver services for day to day Finance and Accounts activities.

Role and Responsibilities

• Responsible for maintaining books and records for different financial activities.
• Coordinating and Reviewing Financial Statements and associated reports including performance metrics/quarterly reporting.

• Communicate the transactions associated with the account and work closely with internal and external clients to provide accurate and thorough accounting packages.

• Coordinate of payments and other transactions
• Supervise production analysts, review and signing off the work performed
• Acting as primary contact for clients and other stakeholders
• Meeting client expectations by monitoring timely delivery of daily, weekly, and monthly deliverables
• Ensuring all escalations are addressed timely
• Acting as primary contact for inter departmental reports.

• Direct the team to manage timelines, workflows, and deliverables within agreed SLAs.
• Monitoring progress of assigned team members for additional training and development

Requirements for this role include:

• 4-5 years of experience in accounting for financials services sectors particularly Hedge Fund Accounting
• Experience in reviewing financials statements
• User experience with enterprise accounting system
• 4-5 years of experience using MS-Excel that required you to use Formulas, Tables & Formatting,

Conditional Formatting, Charting, Pivot tables & Pivot Reporting.

• Independently handling of client calls and monthly and weekly reviews
• Supervisory skills with 2-3 years of experience in managing the staff.
• B.com is the desired educational qualification for this role.

Desired qualities:

• A drive to broaden one’s knowledge of the finance and accounts services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
• Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy.
• Sound judgment, problem solving, and analytical skills
• Good client/business relationship management
• Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
• Curiosity, critical thinking, and attention to detail: Whether it’s to identify a solution to a problem or possibly help implement a more efficient process or procedure