Accounting Team Lead
Apply now »Date: Aug 7, 2025
Location: Gurugram, HR, IN
Company: NTT DATA Services
- Manages the process related SLAs and KPIs.
- To report any non-compliance issues to the Manager so that precautionary measures can be put in place.
- Proactive resolution of any foreseen issues that can impact the KPIs and the overall contract set-up.
- Manage existing controls as per SOX compliances and introduce related business controls to manage the audits.
- To have weekly meetings with the Manager and provide updates on Individuals and their respective Clients (if any).
- To organize and conduct periodical Team Meetings and also One on One’s, with the Team members.
- To ensure that the team is aware and informed about the changes in Org structure, HR Policies, Admin policies, IT Policies etc.
- To ensure that the Group falling under his/her purview functions as a cohesive unit and that it performs, effectively and efficiently, the Set-up process for the Business Lines of NTT DATA.
- To help in Leave Planning and ensure adequate presence of the team on the Floor during all business days.
- To help supervise the Team and ensure that everyone is acting and working and displaying a professional front (including discipline / attire, etc.)
- To ensure, by checking on a periodical basis that the group updates all the trackers that are required to be maintained. For example- Volume tracker, productivity report etc.
- To ensure that there is no contract that is kept on HOLD/Aging without proper reasoning by the team members.
- To ensure that there is no misuse of the Company’s assets (emails/phones, pdf. writers etc.).
- Be a part of the regular Vertical specific Conf calls (Financial Review) and also audit the information provided and to ensure that the team does not miss on attending any of the scheduled Calls
- To groom and develop the group process improvements, best practices, designing standard templates, mitigation plans for the team.
- Ensure timely review of all set-ups as per the client terms
- Ensure proper control checks are introduced, so that errors are minimized/eliminated.
- Responsible for participating in the recruitment process and provide training to new hires.
- Perform back up duties for Team members, as necessary.
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Manager, Management